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Bill dispute

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I had problems with my service for over a month. I had two online chats and one phone call regarding this before it was fixed. I asked about having a credit to my account due to dozens of missed calls during this time period and other service issues. No one has responded. I find it hard to believe I'm expected to pay these high bills for poor service. This needs to be addressed and I need to be credited for the issues I had.

Jody [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]


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