Att customer service is crap
I am a new customer for att. When my husband first got on the plan we specifically asked if the price they gave us would be for two phones before I switched over and joined him. They said yes. Once I...
View ArticleBill is higher than expected
I am a new customer for att. When my husband first got on the plan we specifically asked if the price they gave us would be for two phones before I switched over and joined him. They said yes. Once I...
View ArticleNightmare of combined uverse/wireless bill
I am at my wits end here. I have spoken with so many people either on chat or on the phone but none seem willing nor able to deal with my issue. 5 weeks ago, I moved out of my parents house and set my...
View ArticleMobile Share Value with Rollover Data Plan
As a loyal customer, I would like to voice a concern with your terms and policies with respect to the Mobile Share with Rollover Data plan. I do not agree that a customer has to forfeit any unused...
View ArticleTerrible service. AT&T not honoring their agreement.
After months and months and months of non stop calls to customer service it just gets worse and worse. I thought I was doing the right thing by adding my mother to my account as a separate line. We...
View ArticleCollections
My account was sent to collections for $100. When I asked the collection agency for Full Verification of the Debt they were unable to do so and sent it back to ATT. The debt is still on my credit...
View ArticleUnethical
Hi there. I set up a payment arrangement for the 20th for 150$ this morning. Then an hour later I was told that it never happened. Is this what kind of company his is now? No accountability? Lying to...
View ArticleData while on wifi
So my stepdad talked to an att guy on the phone and he said that if I watch movies on my phone while on wifi, while my data is turned off that it will still use small amounts of data. I think that this...
View Article$200 promotion gone?!?
I got a $200 promotion card for turning in my old iPhone, which the agent at the store said would be applied to my account. I just found out that the promotion was not applied to my account, and...
View ArticleWireless Linking
I have had U-Verse for less than a month (still trying to figure everything out). I have U-verse Voice, Internet, and TV. My cell phone provider is ATT but is not included in my U-Verse bundle. It...
View ArticlePhone call about passed due bills
why would I be getting phone calls about a passed due bill even though I am not the main name on our family plan?
View ArticleAt my whits end.... AT&T billing
Had a note 4 , returned under warranty, I had familly events happen and I thought I sent out the old phone. I didn't. I sent it out. Contacted AT&T online. They put a delay on the 700$ charge. I...
View ArticleBill
Hello im struggling with all my bills im going through a sepaaration can i do 200 today u can take out 200 next fri untill i catch up
View ArticleI paid my bill and
i have a current balance already, $220 was paid on the 3rd of May my bill isn't supposed to be due till 6th of April because I changed the billing date before the the third I'm on disability that's why...
View ArticleKEEP ADDING DATA TO MY BILLING
HAVE OVER AND OVER HAVE TOLD YOU THAT THIS PHONE IS NOT CONNECTED TO DATA. WHENEVER YOU TRY TO LOG INTO THE BROWSER IT SAYS IT ISN'T AVAILABLE. IT ISN'T FOR GOOD REASON. I NEVER SET IT UP. SO HOW COME...
View Articlebill
Hi I have a question I got my first bill from att and its 428 dollars and its way too much I wanted to make an arrangement and they wont let me I think I'm starting to have a bad experience with att
View ArticleVerizon almost had a new Customer
I am very disappointed with AT&T, especially their pathetic billing system. On Saturday my wife and I went into a local AT&T retail store so that I could purchase her an IPhone 6 plus for...
View Article