One time error
Hello,I have been with Att for quite some time. I have never asked for anything. My bill Tia month has been $142 instead of $52. I was told that is because I have 1 long distance call. It maybe my 3...
View ArticleBad customer service
I am new customer & was told what my bill would be each month. First months bill over by $120. Did online chat it was fixed. Get this months bill & it's over by almost $40. Did online chat...
View ArticleProblem with warranty department, sounds almost identical to other's situations!
I am having a dispute with the AT&T warranty department. I have never dealt with a warranty before and it has been unbelievably horrible! In early March of 2015, my husband's cell phone quit...
View ArticleTablet
I just went and bought two new phones and got a tablet for $1.00. I was told that if I don't want the tablet I had to bring it back in 14 days.. I also was told it would be $10.00 a month. I was fine...
View ArticleMy bill
So i bought the new iphone 6 last May 5 and got the 2 year contract with $80 per month plan. When i looked into my At&t account, it says that my bill is $138.15 due June 2. Why is my bill so high?...
View ArticleGlobal Passport plan: Text messages with photos
The International Plans give "unlimited" text messages, and they show photos and video included too. But those same plans offer pretty low data amounts - a couple hundred MB. If I have an international...
View ArticlePhone rep seriously misinformed or trying to hustle me
Today I called ATT in hopes of signing up for the ATT Next plan. I was trying to do it online yesterday, as I like see for myself what I am signing up and paying for, but some unexplained charge for an...
View ArticleCombined billing catch-22
Apologies in advance for wall of text, but I really need help here, and I'm at my end. So over the weekend, I end up dunking both my and my wife's phones in the river (long story.) We are enrolled in...
View Articlecould you inform me about prepaid sim of reactivate?
i mistook to refill of prepaid sim yesterday.i'd like to use to continue the this sim card.if i could use it, i refill on it today .
View ArticleWhy add the 3G plan?
Why add the 3G plan my mom's phone? It suck! She used the phone for 15 months and never use any data, now att add the 3G plan to her phone to changer 30$. It made her fell bad, She never use data and...
View ArticleReturned payment
I scheduled my payment online on Fri 05/08 and over the weekend there was a computer glitch with my bank and a lot of customers payments to multiple businesses was returned. The bank has agreed to pay...
View ArticleEarly termination fees
What r the early termination fees. I have two lines now one is month to month the other is up n August. I am goin to join plan with my son for cheaper bill. Is it worth it to cancel now.
View ArticleHawaii call
If I receive a call from Hawaii will I be charged anything extra for long distance?
View ArticlePlease solve the problem
I visited the at&t store and queried new activation as how much the monthly fee is. I'm foreigner and I will go to my country in December this year. I siad about that. Assistant manager answered...
View ArticleOld Fees Added Onto Bill Months Later
Has anyone ever had AT&T attach a (rather large) charge to their bill stating that it was from several months back and that they "forgot" to bill it- for me back in (Oct) so they billed me for it...
View ArticleCost to call UK
Is it possible to call the UK from a cellphone. If so what does it cost
View Articlerefund of order placed wrong
On April 27, 2015 I called to place a phone order for my son's Iphone. The order was placed wrong and I was told it would be refunded to my credit card within 15 days. I never received the phone....
View ArticleData Spike this past week
Has anyone else had a huge Data Spike this past week. Our phones have gone crazy and I don't think we are using that much data. I've been on the phone with ATT and did all the things they recommend,...
View ArticleWhy do they not prorate your last bill? Seems illegal?
I canceled my last bill 10 days into service but yet they are charging me the full amount,seems illegal. To top it off customer service manager was rude about it.
View Articleagain
I got you. But when I register at there, he didn't say anything about that.At the ATT store I said watching the bill that it is different. He said itis incorrect and you will pay $45 next month. I...
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