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One time error

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Hello,
I have been with Att for quite some time. I have never asked for anything. My bill Tia month has been $142 instead of $52. I was told that is because I have 1 long distance call. It maybe my 3 year old that did it by error but for $100 for 1 call? Can this be waived as one time errors as you will see that I have never even used my data or minutes. If not I will have to move to prepay

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