ATT OVERBILLING FEDERAL LIFELINE PROGRAM & CUSTOMER REFUND
Today I have spent some considerable time being bounced from ATT to the FCC regarding the overbilling to ATT wireless services and my wanting to request a refund. It would seem that ATT Customer...
View Articlegot 2 unwanted data packs.
I am on disability do I try to manage my data use carefully. I only have the 300 data plan. I use WiFi at home. Apparently my HTC didn't switch to WiFi at home and one movie sent me over. I think that...
View ArticleIllegal Collections by AT&T
An account from 2009 that was paid in full with AT&T after several painful phonecalls all over their customer service and collections departments has come back from the dead and appeared on my...
View ArticleWireless Billing Issue
I am writing you concerning my payment for the month of March-April ($632.16). I understand that there is a charge for $199.00 for Insurance replacement of my Samsung 6, however,upon checking my...
View ArticleWhy won't AT&T refund my returned phone?
I purchased an AT&T phone on 2/28/15 and promptly returned it 8 days later to an AT&T store because I was not getting service in my house. I have called AT&T more than 5 times to resolve...
View ArticleLate Fees for short payment less than $1
It seems that AT&T charges you a $5 late fee when your bill was paid on time but short only .26 cents (due only due for a change in a tax charge). This is crazy. When I called to ask about it...
View ArticleInternational phone service
I just purchased international phone service today 5/3/2015 mainly for my wife and I only needed the service for one phone. I understand I'm being charged $5/line (x3) plus all additional fees and...
View ArticleHow to know if iPhone is under contract with ATT?
Hello, I received a second hand iPHone 5S for a present. Phone is free, but it has ATT IMEI, so I´d like to know if phone is under contract with ATT. How can I check it? Best
View Articlebilling issues
Went to ATT store to start new service coming over from verizon. Didn't qualify for next. So I had to start a new 2 year service. They would not price match a online premotion currently with ATT (there...
View ArticleQuestions about the billing cycle
Why is it that my bill is due the 6th of the month but my plan (data minutes) doesn't end until the 12th of the month? I feel as though AT&T are hoping I don't notice this intentional move and...
View ArticleBill payment..
My wireless and u verse bills are extremely high this month. I tried calling the numbers to speak with someone but I always get cut off or hung up on. I need some questions answered about my bills but...
View ArticlePhone service suspended. Help.
My service was suspended due to me not being able to make the payments on time because I was between jobs. I need to talk to a representative about a payment arrangement with the collection dept but...
View ArticleDouble Billing Issue
I have recently spent approximately 8 hours on the phone with customer support (between U-Verse and wireless). I have had AT&T wireless for about 5 years now. I recently (read Jun 2014) moved...
View Articlefirt bill
My first bull was due on April 25th but i dont get paied untill the 15th of may and my husband needs his phone for work will mu services be suspended
View Articlecancellation
I have 4 line I would like to Cabell 3 line and keep one can I do that I want to know how much it will coast for the 3 lines thanks
View ArticleTravel to Italy
I will be in Italy for 2 weeks. Is there a temporary plan for my one phone on my family plan that would make usage cheaper?
View Articlesaving balance on a go phone account after transitioning to post-paid
Hi everyone. I have a prepaid go phone with ~$100 on it. Recently I bought a smartphone (paid in full no contract) and tried to port the number to save the balance from my go phone account, but was...
View ArticleCan you stop printing of each text on bill?
Hello, On the monthly bill, is there a way to prevent the listing of each text sent? I have unlimited texting and the individual text information is useless. Plus it creates bills that are 60 pages...
View ArticleLiars
Being charged full month next month when I call to cancel before billing cycle endsI called on the 28th... Cycle ends on 29th.
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