Maine Refund????
I recently read this article and was hoping to get some more information about how to get my refund for wrongful charges. Can you please provide some more information for Maine AT&T customers....
View ArticleCan I make multiple partial payments using *PAY phone service?
Hi, I share my at&t account with family member and he would like to make his share of payment using *PAY phone service. Is it possible that he uses this service to make partial payment and later I...
View ArticleChanging Lines
I'm currently stuck with a phone that has an unpaid bill. I would pay for the bill, but I'm in a family plan. I was wondering if there was away if I could create my own line and just pay the bill for...
View Articlephone bill
So my bill is due today but I get paid in 2 days. Why am I not eligible for a late payment. Will they cut my phone off today, or at the end of my billing cycle?
View ArticleCancel of service
I have moved overseas but AT&T keeps charging me for my GoPlan phone, and I can't get hold of a human person to help me cancel the service, can somebody help me with a phone number where I can...
View ArticleATT refund for exchange from iphone 6+ to iphone 6
I am the account holder. I recently did an exchange for the line ending in 1717. I got charged with full retail price, 816.55 for getting the iphone 6 64G gold quickly while shipping iphone6+ 16G gold...
View ArticleBill is ridiculous!!!!!! Too High!!!!!
Its is ridiculous that I have one phone and u limited text and talk and my bill is now 180.76. Thats more than my electric bill!!! ATT IS A BUNCH OF MONEY HUNGRY CORPORATE people that try to screw u...
View ArticleWhy ATT is horrible about caring for it's customers
10 yrs with ATT on a family plan, I never asked for any credit for the last 3 yrs (I'm sure I didn't ask credit in the last 5 yrs but they can only look at my last 3 yr history). I was on a trip abroad...
View ArticleReplys from community managers!!
I noticed by looking at these replies that as they are acting like they wanna help you all at the same time they are telling you another lie to get you to upgrade in the process.This company needs alot...
View ArticleRebate where are you???
So we actually took the bait of sending in our old iphone 4 since we upgraded and at&t said we would get a rebate debit card for $200.00. well the old phone was mailed out and here we are one month...
View ArticleAT&T Customer Service Rep Lied about my contract plan
ATT Reps are liers! I would like to file a complaint. I went to Cambridge ATT store last year to get a new contract iphone 5s. Instead of giving me a contract iphone, the Rep lied about the contract...
View ArticleUpgraded through apple purchase
I recently upgraded 2 of our 4 lines to iPhone 6. I ignorantly upgraded as I have many times with ATT using a 2 year upgrade. Now 13 days into owning my phone I realize my current discount is going...
View ArticleRE: ATT Billing Dispute
Hello, I am tired of getting collection notices from collection agencies on behalf of ATT and requesting them to validate it. Every time one collection agency closes the account ATT shuffles it to...
View ArticleExtremely Upset with Mobile Share Value Plan Deception
After being a loyal customer and supporter of AT&T for 15 years and never being late paying a bill I'm extremely disappointed with the deceptive tactics AT&T has used with the Mobile...
View ArticleAT&T Lifer!!
Couldn't wait to share what exceptional customer service I got tonight. I chatted with three representatives on AT&T's live support tonight and they were all outstanding. I am so happy with the...
View ArticleNot Happy
I have 2 smart phones & pay over $325 every month. Service with other companies are $60 unlimited text, talk & data per phone. I won't continue to be with AT&T when I can get same service...
View ArticleWORST CUSTOMER SERVICE
I called to make payment arrangments with my bill which i do ALL of the time. I was transferred because the first agent could not help me. I have ALWAYS made payment arrangements with the first agent...
View ArticleCharged twice: Does AT&Ts (Go Phones) support has an email address?
Hello,I have been charged twice. I live in Germany and do not want to make an expensive overseas call to explain at length my case.I wonder, does the support service has no email address to write to?...
View ArticleRips off loyal customers!!!
I cancelled my AT&T U-verse account in August due to relocation. AT&T has continued to bill me for 2 more full billing cycles. Owing me over $350!! I have called AT&T over 10 times to have...
View ArticleExtra SLC "County Fee"
Salt Lake City County added an extra 41.09 on to my purchase of an iPhone 5s. Doing next plan of 22 dollars a month and iPhone was initially supposed to be free. What is this "county fee"? A tax?
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