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Channel: Wireless Billing topics
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Payment Arrangements

Can someone tell me how any days after the due date you have before they suspend service? Tried to setup arrangements but it is down and says sorry for the inconvenience? Help please!!

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Debt

This is*** . Address is ***.We already cancel AT&T phone serviceOn August . Why are you still charge me( $ 476.26) ? My account number is [edited for privacy-please do not post personal or unique...

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Bill

I sent my Cell phone payment On tuesday And when i checked my at&t, it still says the amount i owe. And it says the last day to Pay is today? What must have happened?

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Partial Payment Confusion

If I've Extended My Payment Due Date And Made Partial Payment By THAT Date, Would The Rest Of My Payment Be Due Two Weeks From The New Date Or Original Date??

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Illegally Charged ETF!!!!!

When I upgraded my iPhone to the iPhone 6, I decided to go with the two year commitment pricing. When I received the bill I noticed that my bill went up by $50 because I upgraded two lines. I contacted...

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late payments

I get a late payment charge every month because I get my ss check on the last Wednesday of every month.They bill me at the beginning of the month. I have always paid but with a late charge. Can any...

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Excellent Customer Service! German Bernal Employee ID gb459e

I would like to take the time to give thanks to German Bernal for going above and beyond to help me with my billing issue. He was very understanding as I explained what my conception of the bill was....

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Excellent Customer Service! German *** Employee ID ***

I would like to take the time to give thanks to German [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses,...

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so dissapointed

I love AT&T service. I've had my Galaxy S5 for about 4 months and couldn't be happier. I got it no deposit with a 2 year contract. Went today to add a 2nd line and get a Note 4. I was approved...

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fees were hidden till I called

Very disapointed when I called to get the Next upgrade and found out it was gonna be a 185.00 fee added to my bill to cancel existing contract if I upgraded plus the phone bill plus the extra for the...

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Hidden charges

I am visiting US on business and got a go phone with 10 cents per minute plan. I was never told that Toll free numbers is US will be chanrged at the same rate. AT&T is looting unsuspecting...

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Super Disappointed in At&t

I recently made payment arrangement with AT&T to resolve a past due balance. I made the first payment as promised and a few days later my phone was disconnected. After speaking to credit and...

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Next contract return/purchase

i have an iPhone that was purchased last year on a Next installment contract that is due to be returned in 14 days to fulfill the contract balance. I have purchased a new iPhone also on a Next...

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phone upgrade with 2 year contract add $25.00 monthly to your bill

I have a family plan $40.00 for each phone for talk and text, plus $15.00 for 2 gigs of data.Now if I buy a new phone with a 2 year contract, my data plan does up to $40.00, an exta $25.00 per month...

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Hidden charges

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phone upgrade with 2 year contract add $25.00 monthly to your bill

Moved for better exposure

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Billing

I have been an ATT customer for so long and have referred ATT to friends and family. I had a situation when I had to make a payment arrangement changed to another date. I had scheduled it to deduct on...

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World Connect doesn't cover calls to people using american cell phones overseas

Disgruntled customer here. I signed up for the World Connect plan in April 2014, thinking it would cover all calls I made to people in China (I make regular calls to there for business and family) My...

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How can I cancel "pending" prepaid data plan?

Hi, I bought two dataplans (for iPad) by mistake last week.Can I cancel pending one of them?  Thanks,Kibi

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AT&T owes me $500 deposit for almost one year!!! How can I get my money back?

Hi there, Here I beg for anyone's help! I have really been outraged at this point.As I am an international student, I joined the "Family Plan" with my friends (they are all international students)...

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