$15 for No Service? Really!
Why am I being charged $15 a month for A suspended line. When I suspend my gym membership, they do not continue to charge me. So why does AT&T charge for no service being provided? AT&T is...
View ArticleHow do I go about removing a shared line without having to pay the...
I have been having a lot of problems with a person who is sharing my line and I would like to remove him from my account but I was told that he would have to sign a transfer of service form? What if he...
View ArticleChange GoPhone Auto-Refill date
How do I restore my GoPhone Auto-Refill to the date I originally desired - 6/4/2016? I got a message that it is scheduled to refill on 6/1/2016.
View ArticleSounds like the start of a run-around - Help
I switched 4 lines from Verizon to AT&T on the Switch program. Today I received a letter with no reference numbers, only a statement that reads "We regret that we are unable to process because your...
View ArticleSwitched from verizon
Hello I was wondering why I got billed from Verizon for account cancellation fees? I switched because the representative I spoke to about the different plans att offers told me that att was paying up...
View ArticleUsing a Wearables sim card under contract in a Smarthphone
Hello all, I have a question that has been making me a bit tense. I have a Samsung Gear S smartwatch that is under a 2 year contract that I signed when I bought my Galaxy S6. I also received a Galaxy...
View ArticleMy wireless account has been suspended
My wireless account was suspended today without notification, I had an issue with my bill which was supposed to be half of what it was which was the reason I didn't pay it. I was promised by one of...
View Articlecustomer service complaint
how to I make a customer service complaint based on poor service and lack of professinal?
View ArticleFed up
Had a large past due balance paid it off in full now being told that the att worker that I paid payment did not in fact set an arrangement for my current bill therefore if it's not paid tonight my...
View ArticleGetting charges on your bill for nothing!!
Again, I have been charged a $47.50 restoration fee, a1x charge, so u say, and I have not been suspended, cutoff, or list my service in anyway. Now ,the month before, I was cutoff for a late pymt. Of...
View ArticleAtt buy back
I switched 4 lines from sprint in April, and got the buy one get one galaxy deal. At the store I was given a small att card for each phone, and I was told the rest of the due amount on my phones would...
View ArticleWhy doesn't ATT own up to it's own mistakes?
I had my ex-company phone changed over to my name in order to keep my number. ATT system would not change the phone to my new carrier Consumer Celluar. I had to call support and they had to call...
View Articleswitch from postpay to prepaid
I am currently paying $65 per mo. for a smartphone with 4Gb of data and unlimited talk and text.my phone is out of contract and I have no desire to take part in any offer at&t has for upgrading...
View ArticleSuspended service despite arrangement
I made a payment arrangement via online chat on 5/29. Rep assured me that my service would not be suspended, but as of this morning it was. I don't have a landline and can't find the Chat option...
View ArticleEmployer Discount
I work for a company that gives their employees discounts through you guys if the employee has ATT. Well what im wondering is, How does ATT apply the discount? Does it apply to your entire bill? I have...
View ArticleWhy Can't AT&T Employees Ever Help me?
For one reason or another our AT&T bills always fall smack dab at the beginning of the month. Unfortunately, after my wife lost her job, this became the worst possible time for bills to be due....
View ArticleAbout my billing and payment
Hii this is parbati rana the user of at&tI cannot understand how can I pay my billsN why at&t charge me more than about my plan
View ArticleAccount closure
I need to close this account. I have came into some financial issues and need to get rid of some bills. How can I do this?
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