Cell phone payment
I just made a split payment of $165.00, I need to make sure that's all that will be withdrawn from my account this week.
View Articleabout prepaid plan
Hello I always refilled $60, and I refilled $60 this morning too, but I changed my plan from $60 to $45 at night on the day. I checked my current balance, but I have had zero. In this case, can I...
View ArticleBilling problems
Eliminated home phone and lowered data to bring bill down and was told it would be $200 a month in April $180 with my discount and every month it's gone up since. Last month $226 and customer service...
View Article$695.00 Telesales CPE Chargebacks Out of the Blue
Hello - AT&T recently charged us $695.00(Telesales CPE Chargebacks) because the last owner of the used phone I bought might have commited a fraud charge. This charge does not make any sense to me....
View ArticleLied to unresponsive
Att lies and is to big and there employees screw themselves no one employee can review your account and tell you the same story you must spend hours to get transferred to someone else time to go to...
View ArticleLate payments affecting credit score
Hi,I had a question regarding late payments. If a payment is late, will it be reported/affect my credit score if I pay within 30 days and without late fees being added by AT&T (as I paid before the...
View Article100% free wifi overseas?
Message from ATT wireless that all wifi calls are free when traveling abroad is only true for the $60 & $120 dollar passport plans, not the $30 plan?
View ArticleCan't find my package, mailed out 5/31/16.
Please help me track my missing package mailed out 5/31/16. Label Number: 420569019202390100705287682412 Thank You, Cynthia
View ArticlePayment arrangement
Made a payment arrangement have a emailed confirmation and then in the middle of my work day my service was shut off days before the arrangement !! I was actually on a business call and my boss paid...
View ArticleAccount managers not returning calls, unkept promises
I am having unending issues with customer service agents/managers. I have spent countless hours/days on the phone with ATT agents/managers. Every call takes hours and always has to start with an...
View ArticleWe have been going over our data and it keeps going even when shut off
We have been shutting off our data on our phones and it's still racking it up. We use our wifi at home andHaven't had a normal phone bill in over a year!!! 2 phones and 250.00 to 300.00 a month is...
View Article181.08 is past due
My name is Mary Loftin! I go by Leah! I scheduled to make a payment of $181.08 which was late for yesterday june2,2016! I won't be able to pay that because my card has been blocked for froligant by my...
View ArticleHow can I lower my monthly bill?
Trying to research option to lower monthly account cost
View ArticleFraud at the store and back handed customer service
My wife went in to get a new cell phone. She downgraded from unlimited to save money. And was told at the time that she could pay $50 a month for 4GB of data plus her NEXT installments and tax. Total...
View ArticleBilling and payment
Hello I just received my first bill with Att..it was suppose to be $115 dollars because I went over my data and they added a gb for $15.00, but looking at my bill, I've been charged $206. I need to...
View Articlewhy am I charged for calling an 800 number?
On my Go-Phone, I have been charged at least $22.25 for two lengthy calls to a customer service 800 number. Aren't 800 numbers supposed to be toll-free? Why am I charged for them?
View ArticleATT Switcher Program Problem
I ported 2 lines in from Verizon, and got a poor explination of how the switcher program worked. I walked through the whole process with an online chat person named "Paul," who told me that my verizon...
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