Billing
I just called in to your office and cancelled my land line phone and was offered a a 12 month discount on my internet bill. However I just looked at my Bill which has INCREASED. WHY THE INCREASE? NOT...
View ArticleRemoving users from account
How do I remove users from my account to get their own account? Do we all need to come in to do this? Do they need to do a credit check to get their own account?
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Payment arrangement (denied) to loyal customer since 2004
I'm very disappointed in AT&T, I tried making a payment arrangement and I wasn't allowed to cause I broke an arrangement by 2 days. Are you Serious??? I have been a customer since 2004, and your...
View ArticleDo not know refill pin how to find it
i want to pay my go phone for the month, but I don't know what it is. How can I find or reset this?
View ArticleWestern Union is an option to pay your bill
Every time I go to use Western Union to pay my bill, it is rejected, only to find out that "Swiftpay", is the only way to have the payment go through, where I live this form of payment has been...
View Articletext apps
When a messenger app is used through text what does it look like on the bill? Also if you use a texting app will it show up on the bill if it's not used through text?
View ArticlePaid, now gone?
Hello. I made a payment in April for the full amount of my bill. I paid using my checking account, using a bank draft. They pulled the money from my account, said the payment had gotten returned, put...
View ArticleAT&T Salespersons are Liars. he company has no loyalty to customers since 1985.
I have been a loyal AT&T customer before it was AT&T, but rather Pacific Bell, since 1985. Â I would say that is a considerable amount of time to be a loyal customer, never changing companies....
View ArticleNo service
My iPad haven't had service for the past three days after months with an account
View ArticleWhy does AT&T have such terrible experience?
Been an AT&T customer since 2008 for God know why. I called them three time to have my data plan changed so I do not go over and nothing was done and when the bill came out they refused to refund...
View ArticleRiver cruises europe
I Am on a river cruise in Europe. My phone. Is set to airplane mode and cell data is off. I see att wifi on the wifi even though I am on the ships wifi. My question is am I being billed for this wifi...
View ArticlePayment arrangements
if I was to file an insurance claim on a device that was lost/stolen is there any way the deductible can be paid in installments. Like split into at least 2 payments. Like one payment one month and the...
View ArticleDisabled military
Does ATT honor the servicemen and servicewomen that are 100% disabled? Do they offer any discounts? A waitress with Ruby Tuesdays is eligible for a 15% discount. What about those who have given time,...
View ArticleI have a question
I have ftc my phone bill for three phones is over $300 a month. I have 4 phone lines all smart phones and I have direct TV what would be my bill for a month to switch and get the unlimited Internet...
View ArticleAuto Refill
PROBLEM: I have AUTO REFILL but I loose the ability to receive texts EVERY month because of AT&T's delay in verifying my credit card payment. It is VERY FRUSTRATING. What can bedone to resolve this...
View ArticleI phone 5
Why is my I phone pink 5 deactivated but I'm still getting charged for my finance on the website it's says it's paid off on one but I owe like 40 something on it kinda confused
View ArticleWorst customer service I have ever experienced
I've been an AT&T uverse customer for a few years now. There was a discrepancy with my bill so I contacted customer service, once resolved I had a few questions about the wireless service because I...
View ArticleWhy can't At&t get my bill straight?
We switched from sprint and charter internet in March to At&t wireless, Uverse Internet and Direct TV and bundled it. We spent over 9 hours at the At&t store, 3 visits, and have talked...
View ArticleBing ripped off my AT&T
I cannot believe you all charged me as much money as you do for the little service I get I am a very unhappy customer as long as I have been with you all I should be getting deals not steals can not...
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