I have paid the activation fee to the staff who works in at &t,
I have paid the activation fee to the staff who works in at &t, but the bill still includes the activation fee. I want to know why?
View ArticleAccount Problems
I've had major problems with a fraudant account opened that was supposed to be transfer back to personal. However the store wasn't able to complete the transfer and contact the Excutive Response Team...
View ArticleDo Not Switch to AT&T
I switched over to AT&T from Verizon during the bogo promo and the $650 switch offer. My service with AT&T started on 2-20-16. I have yet to see the bogo reflected on my bill and still no...
View ArticleFaceTime charges
Dose att charge for a FaceTime long distance calls from one iPhone to another iPhone?
View ArticleEarly Termination Fee
I had an account with At&t since 10/2013-3/22/16. When I called to cancel my service, I asked the man in customer service if I had a contract currently. He told me no there were no active contracts...
View ArticleEarly Termination Fee
I had an account with At&t since 10/2003-3/22/16. When I called to cancel my service, I asked the man in customer service if I had a contract currently. He told me no there were no active contracts...
View ArticleReconnect with Customer Service
I was talking with customer service and was cut off. How can I reconnect with the individual helping me? Shouldn't the customer service agent try to call you back if a dropped connection occurs? I...
View ArticleMonthly charge for my iphone
I have a $40 charge each month for my iphone. Will that charge be reduced or removed after my 2 year contract is finished if I do not want to upgrade?
View ArticleBilling
So I'm deployed right now and before I left I called about freezing my account because I can't use my phone. They told be if only be paying 10 dollars to keep my line up while deployed. But I'm being...
View ArticleBill
So I recently got back from training, and I've had a lot of expenses, so I cannot pay my bill, but I need my phone, what do I do?
View ArticlePaid overdue bill
Why my phone service hasn't been restored after I paid my overdue bill
View ArticleBilling problem
So I was wondering why i hit pay my bill it says it's late and I clicked make a payment which I did and I have the funds then why did it say fail and then it could take up to 24 hours for it to change...
View ArticleAtt app
So this is my first month of actually paying my bill and I was trying to submit my new card on the app, but it wouldn't allow me to put in the month and year it expires even though I pressed on the...
View ArticleEmployee discount
My employer gives us a discount but I don't have a work email they gave me a fan # and an employee I.D. But you guys are asking for work email
View ArticlePayment arrangements
I had made payment arrangements and scheduled payment but my phone is still off
View ArticleVoicemail in other country
Hello there! I´ve got a question about the service of voicemail and visual voicemail while being out of Unated States. I will go to South America for 20 day; I have been thought to add any passport...
View ArticleIPhone 6 plus
I have text message that are 6 sometimes 7 number codes showing up on my usage bill. Please help explain???
View ArticlePayment arrangements
Hello.. I called in to make a payment arrangement for the 295 that I owe. I make a payment arrangement every month and have done so for YEARS. I always have to call in to make that arrangement because...
View ArticleGoPhone disconnected even with $80 balance
I was travelling abroad. So I switched from a $45 plan to $.25 per minute plan. After coming back after 2 months and tried to login, got message that 'Phone is disconnected'. When called customer care,...
View ArticleService disconnected
My phone is off because I have to pay my bill and have broken my contract. I'd like to pay out my contract to protect my credit score. There is no longer any payment information on my online profile to...
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