I switched over to AT&T from Verizon during the bogo promo and the $650 switch offer. My service with AT&T started on 2-20-16. I have yet to see the bogo reflected on my bill and still no reimbursement for the switch offer? I did my part....turned in my Verizon phones and my final bill. No answer from AT&T on where the switch offer rebate cards are. If your going to offer a promotion at least be prepared to honor it in a timely manner. It would also be helpful to train your staff properly.
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