ATT is Awful
I signed up for auto bill pay and they still charge me double for 'late' fees. Why? This makes no sense since you are automatically taking the money out of my signed up account. Take it out on time and...
View ArticleHorrible service ! unacceptble charges, lies ! Lies ! LIES ! And hours on the...
i been a loyal att customer for many many years ! MY STUPIDITY ! MY BAD ! Every couple of months on the phone with att ( an hour or two ) to change plans and to make sure I will not be charged huge...
View ArticleData
The beginning of April I switched to directv to get unlimited data on my phones. I am still getting charged for going over my data plan after going to the AT&T store after the directv install.I...
View ArticleMisled at AT&T Store
I do enjoy my new AT&T service but I feel I was misled regarding the cost of my monthly bill. I was told that my bill would be $74 per month. I even asked this repeatedly to make sure that was...
View ArticleService suspension
How long after your payment is past due will your wireless service be suspended?
View ArticlePayment
I have forgotten my user ID and Password to login and pay by bill. I need assistance to do this. Please advise
View Article5GB more data, same price, Now enjoy 20GB of data. Serious billing error....
I was glad to get an extra 5GB of data per month, but AT&T you really messed up my bill. You totally messed up my backdating charges when you switched me over from the 15GB plan to 20GB plan....
View Articleterrible experience with AT&T
I’m an AT&T U-verse and Mobile customer and I just had a terrible experience with AT&T.I recently visited an AT&T corporate store in Marietta, GA (4250 Roswell Rd) to add my father, who is...
View ArticleI was charged an Upgrade fee?
I just got my service towards the middle of the month and I'm looking at my bill and I see that not only is there a one time charge of $20, there's two!! One fee is the activation fee, which I was made...
View ArticleData overages
I just got a iPhone 6s Plus, my data has been going up way too much! Just heard about the new feature "wifi assist" AT&T failed to mention this! Now my bill is $400 in overage data charges!
View ArticleDirect TV Scam
Just wanted to advise all of you out there to BE AWARE of ATT's latest scam. 'Decrease your bill now that you have Direct TV". Get unlimited data and save. This is wrong! My bill was supposed to be...
View ArticleTerrible Customer Service and Runaround
Recently sent check for monthly bill and sent a seperate check to pay off monthly installments for a smartphone on our account. My Bad. Didnt realize that phone had to be paid off at store or online....
View Articletexting/calls from another country
My friend is going to the Philippines and I'm I'm Texas. I was wondering if I get text and I text back will I be charged since I don't have an international plan
View ArticleData
My daughter has high data usage at exact time intervals 12, 3, 6, 9 etc. she used a ton while her phone was in her bag and she was on the lacrosse field! Help?!
View ArticleBOGO on iPhone 6 scam
I went in store and upgraded 2 phones in December 2015 using the BOGO offer for iPhone 6 and upgraded to the mobile share plan and have been paying the payment plan on both new phones for over 4...
View ArticleCustomer service
I have a grandfathered data plan with a second line for my 10 year old daughter ( $9.99 a month). I upgraded my phone in December from AT&T. And I gave my old phone ( Amazon Fire phone) to my...
View ArticleBilling
I can't get logged in to my account to change my credit and information using my I-phone
View ArticleWill not use my card for ~4 months - best plan?
Hello,I am an international college student in United States and I will go home to Indonesia during Summer Break for ~4 months. My current plan is $60 a month (GoPhone), but obviously, I will not be...
View ArticleAccount
Hey! I was suppose to be receiving a card in the mail with money on it to finish paying off my Verizon bill seens I switched over to AT&T and I haven't received it yet!!!!
View ArticleBill payment
I recently had surgery and have been out a work and need to delay my payment a few weeks please.
View Article