I was promised a ten dollar credit and didn't get it
I called cancellation department and Veronica or Said they would give me a ten dollar credit to my account and didn't. Leaving after 15 years to Verizon
View ArticleBILLING AND THE WAY IT GOES
I have had some really bad dealings with at&t Billing department. I've found if you get behind on your monthly payment they really put the screws to you. My monthly bill is $132,a month at&t;...
View ArticleHow much effort does it take to accept billing responsibility?
Sorry I may be asking a frequent question. Background: I'm in an ATT family plan, and I need to start my own individual plan. My cellphone is unlocked, no contract. Our family plan owner requested the...
View ArticleData usage spike after phone upgrade
There seems to be a data spike & charges for overages after I upgrade devices on my plan. It's a bit ridiculous to spend what I do on the phones in my house, but it is even more ridiculous to have...
View ArticleEmployee discount 50%
I set up my employee discount 3 days ago...but apparently the bill was printed before the discount was applied..Alooking I do not be leave it was even applied.
View ArticleDoes addditional dfata roll over?
I am on a 3 GB shared data plan (2 lines). This month with 2 days left in the billing period, we have used the 3 GB plus about 0.5 GB rollover from last month. ATT texted me they have added an addional...
View ArticleWireless nightmare
I started a wireless account with AT&T on March 14 and then upgraded to the uverse on march23March 23rd and am still getting bills on two accounts for the same phones. Wireless and uverse do not...
View ArticleMy bill is $120 cr , what's is this mean ?
Just wonder what is my bill $120 cr , I'm new with att
View ArticlePhone wasnt connected to wifi. Overages ?
So for whatever reason my phone was not connecting to wifi this whole past bill cycle. Not sure if some sort of setting got accidently changed or not. Will at&t wave the fees if I explain what...
View ArticleBank account payment did not work
I payed my phone bill on April 8th and on April 21st I got messages saying my payment didn't go through. Even after it took the money out of my account. But then when I checked my bank account balance...
View ArticleAT&T unlimited plan
I recently received an offer in the mail from AT&T. it says receive unlimited data when you add direct TV to your account. This seems deceptive as in the add it appears the unlimited data would be...
View ArticleHelp
My att tv service was out and messed up for over 3 mos and then went out while myself and friends were watching the MASTERS OK no one count come out until the next day so I had no TV WIFI so now my...
View Article2 year contract
Hi am Steve,I have the account #[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account...
View ArticleCustomer service
I called customer service to upgrade to 15gb for no additional cost, as that was being promoted on TV. I was told that was no problem and it would be @ no charge. Now my bill has gone up $20 a month....
View ArticleMobility issue
I have dtv account # *****. Accidentally scheduled a payment for today instead of may 4th. If the money is taken out today it will cause an overdraft fee on my bank account. I do auto bill pay for dtv...
View ArticleCanceling a payment
Is there anyway to cancel a payment to make a partial payment? My payment is going to put me in the negative balance in my account since they take weeks to actually take it out of my bank. And so I'm...
View ArticleBeing charged for the wrong phone model
I bought my Galaxy S6 Active back in August and never really checked it like I should have. I'm doing AT&T Next 24 plan and I ordered the 64GB version. Well, in January I was looking at my storage...
View Article