Texting US number who is over seas
What is the cost for texting a US number who is currently in Turkey?
View Articlediscounts and taxes
I have a two part question:Â 1)Â Are taxes and surcharges calculated on the "pre-discount" amounts?2)Â It appears that the $15 line charges for the mobile value plan are comprised of a $40 access charge...
View ArticleAT&T SUCKS!
I have been an at&t customer for almost 9 years. I have 3 lines and pay them $258 a month! I recently lost my job and told them that but I still made arrangements and paid my bill and remained a...
View ArticleWhy can't anyone get my billing right?
I had an existing att wireless account for over 15 years! Since I switched my plan to the unlimited data family plan is where my problems started. Then I added direct tv billing to my art account. My...
View Articleretired att employee
i would like to find out when n how i can get employee discount on my cell phone thank you [edited for privacy – please do not post personal information]
View ArticleHelp Me Resolve This Issue
I am completely disappointed with the service I received tonight with AT&T. I have been a loyal customer for over 10 years and have NEVER had a problem with the company and the employees until...
View ArticleBilling!!
Why is it that no one at this company and direct tv can get anything straight? I have had cellular service for 2 months and both of my bills have been over $300 overage! I have had to call and fix it...
View ArticlePayment
I was only suppose to pay $179 so can you tell me why $310 was taken off my card?
View ArticleEarly Morning calls.
Please stop s ending text message reminders for auto refill at 7:30 am. And esprcially on Saturdays. Geez pay attention to what you do to your customers.
View ArticleOverage
Trying to turn data off on all lines and it keep saying an error occurred. Need data on all three lines turned off. I can not afford it. Paid 45.00 last month in overage and 15.00 so for for next month.
View ArticleWhat is GPRR?
What exactly is GPRR? It is listed as the code for large data transfers out (only out, never in) of my phone that I did not initiate and on two occasions the telephone was powered off. It is now...
View ArticleWireless Canada Mexico USA BEWARE
I just finished talking to Emily a manager who thinks it is ok for a long time customer to have to pay over $330 due to roaming that was not explained at all. I had the unlimited data plan for Canada...
View ArticleBilling
How can i have a balance of $180.20 whwn i haved already make a payment of that amount on april 8
View ArticleOnline bill payment/refiling
So i got go phone today, on April 16 of 2016. I tried to fill the balance online using my debit card. It daid that payment didn't happen, so i was trying it over and over. But when i checked my bamk...
View ArticleStolen mobile device left off multi device insurance
I had an iPad mini2 space gray 16gb stolen along with my iPhone 6s Plus. When I tried to get the insurance to replace my devices I was told that only the iPhone was covered on this multi device...
View ArticleUnresolved billing issue
We have been having an issue with our bill since we signed up in November 2015. When we signed up we transferred two phone lines from Verizon, added a phone line and added two lines for two tablets....
View Articleatt store at ballston mal
the att store at ballston mall so worst!!!!. omygod. im waiting for 1 hour, nobody working here. also i paid my bill yesterday but its still not work. what a heck
View ArticleGot robbed for $300+ by AT&T
I was temporarily out of the country, so I asked my phone to be canceled on Feb. 16, 2016. The representative informed me that if I suspended rather than canceled, I would be charged for only about $10...
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