Unable to get my final bill
I'm in the process of reporting AT&T to the BBB and attorney general, but as a last resort, I'm asking here.Because of the poor service I've received, I went back to Verizon and they're to pay...
View Articlego phone due date/time
I received a text saying my go phone is due for a payment tomorrow. What time tomorrow will the service be turned off if payment isn't there yet?
View ArticlePlease help now!!!
I set up a payment plan and my phone still got turned off. What can I do? I can't pay the agreed amount until Saturday and I need to make a call now!
View ArticleHow do I escalate a billing issue that is not getting resolved with phone...
Hello, I have been having an unbelievably horrible experience with ATT in combining the two bills (Directv and wireless) This has taken 4 separate phone calls, each lasting ~40 minutes. The latest...
View ArticlePhone Activation
I was given a new phone, how much would it cost to ditch my current phone and activate the new phone in its place?
View ArticleDiscount not applying to entire bill
I work for the government and receive a discount which showed up (finally, after months of back and forth and it not showing up and multiple customer service conversations and store visits) however, I...
View ArticleFiling a complaint!
i am looking for an email option to file a complaint. I switched to att after over 12 years with verizon this past January. I was told I would receive $300/line within three billing cycles. Now, there...
View Articletexts numbers not showing on bill details
there are a ton of " mobile data" charges on my phone bill in the text and data detailed section. They are showing up every couple minutes for spurts, similar to the way texts conversation would show....
View ArticleUnlimited plan
We switched cable to uverse and was supposed to be given free unlimited data with our deal as switching and I just looked at my bill and sawhorse charging us 60 a month for unlimited data plan. Please...
View ArticleBill pay
I just paid my bill, but it's still showing I need to make a payment. Also my service hasn't restored as of yet. What do I need to do?
View ArticleReconnection Process
Yes I just paid half of my bill and won't be able to pay half of the other bill until the 29th. I really need my phone because I have a new born on the way and I might be at work when the baby decides...
View ArticleSuspended
My friends phone is suspended. He is on his daughters phone plan and she didn't pay the bill!! She said she will pay the bill today!! Today is Friday!! IF She does pay the bill today, does she have to...
View ArticleBilling
I set up a payment arrangement on the 29th of March, the arrangement was set up for the 12th of April/29th of April. It was an error on my behalf because I intended to have it on my paydates of April...
View ArticlePaying a dollar extra and not sure why
My bill went from 89.15$ which I have been paying since November, up too 90.15$ and can not understand why my bill has gone up a dollar more. I did not receive notification of this change. Please...
View ArticleBill payment arrangement
I made a Bill payment arrangement for today 4-15-15 and was able to pay all of it except 42.10. I asked customer service for a three day extension to pay the 42.10 on Monday 4-18-16. They denied my...
View ArticleTaxes and surcharges/fees
Why is it that no one seems to be able to explain how the taxes, fees and surcharges are calculated? It seems that it's a mystery to everyone at AT&T that I have spoken to. Given that these...
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