Wireless phone service
The shipping address is not correct for order # *****. The correct address is ***** highlands CA 95660. Please make changes. [edited for privacy-please do not post personal or unique information such...
View Articleplan and pre paid taxes
What happens to the extra taxes paid on the next plan when you trade in/upgrade?
View Articlebilling question
Why am I being charged $40 for 2 year contract on a smartphone with mobile data share plan when I paid cash for the total price of phone.
View ArticleA lot of troubles after returning a contracted phone
I bought a contracted phone in May and returned it within a week. But there's a balance of $600 for the phone stays in my account since then. I called AT&T, went to the local store for many times...
View Articlecombined wireless and direct tv nightmare!
Recently got direct tv and combined with our wireless acct. Prior to combined bill had no problem with wireless charges. Have 6 phones, 2 on cotract 3 on att next and one older phone. We have mobil...
View ArticleMisleading customers
I recently combined my ATT uverse and Wireless account with 5 lines. I was told by ATT that there will be absolutely no impact to my account.Recently i went to a costco store to get the blackfriday...
View ArticleRefund on my purchase
I bought an iphone 6 plus online and it got lost in the mail. The Fedex delivery guy admitted that he mistakenly delivered to the wrong address. After he found out, he went back to the place where he...
View Article15 years of wireless service wasted
I've been a faithful paying customer and can't get a payment arrangement (not a deal or discount) as I have fallen on hard times. This is the moment you choose between high cellular service or mortgage...
View ArticleDisputing the $40 reconnect fee on current bill
In reviewing my bill I would like toHave the $40 reconnect fee removed ... As I explained to the sympathetic At&t rep I had attempted to set up an auto bank draft as I've happily done many times...
View ArticleMy bill keep went up every months!
I don't understand why my bill keep charging more every month. And my bill keep went up every month. Iam really not happy about that. Please can u check and let me know. I think this is a ridiculous...
View Articledata overage
Recently my boyfriend and I bought the new Samsung S6 and we manage to go over 25Gb a month!!!!! What is up with that?? There is some kind of error or we are being scammed!! We had Iphones before this...
View ArticleAt&t taking money out of my bank account without my permission
AT AND T TTOOK MONEY OUT OF MYBANK ACCOUNT WITHOUT MY PRTRMISSION, I HAVENT EVEN USED MY PHONE FOR OVER A MONTH CAUSE IT BROKE, THEY TOOK 275.00 OUT LAST MONTH BUT I AUTHORIZED IT LAST MONTH BECAUSE...
View ArticleRe: Due Date Change
After carefully viewing and discussing my Bill 6 months ago and coming forward today. Just reminded of. I can change to a New Date Date Kindly change due date from. November 30 2015 to. December 14,...
View ArticleClaim to AT&T about our situation in my family . Extension on 30 days more...
Good night,My name is Pablo A , cell phone number [edited for privacy – please do not post personal information]I'm letting you know my absolutely disappointment with AT&T. As a 3 year client with...
View ArticlePhone bill
Good evening,I just made a payment November 16th and my account shows I am due for another payment next week, why am I already due for a payment if it hasn't been a month since my last one?
View Articlewhat gives them the right to do this
About 2 years ago I paid 169.76 to change my bill due date, so my bill wouldn't be late when I pay it. About 4 months ago att took it upon themselves to change my due date back to the old date. When I...
View ArticleWorst customer service ever
I have never had such horrible service than I have with this company.I am eligible for a $300 credit to my account, which was promised months ago and about 10 customer service reps and countless hours...
View ArticleGrandfathered Unlimited Plans to Increase From $30 to $35
Effective February, 2016. Any ETF due will be waived if you wish to cancel because of price increase. Rate increase for unlimited smartphone data plans.
View ArticleHow much do text messages cost while traveling abroad?
Hi there. I am currently travelling in Europe and need to send occasional text messages. However, I have no idea how much this is costing me. I know I can wait a while and check my bill but I don't...
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