Iphone bought from Ebay Activation Process?
As many of us know, At&t currently doesn't offer any good upgrade options without taking more money from your pockets. I recently called them about simply upgrading to the Iphone 5 from the Iphone...
View ArticleBill
I want to know why my bill jumped from 397 to 463. I did upgrade using the next program to an iphone 6 but have paid this upgrade in full
View ArticleTransferring Responsibility for a Single Line of Family Plan
I've still got the original Family Plan from years ago, and I want to keep it. There are multiple family members, all adult children, on the plan, and I am the account holder. I'd like to take one of...
View ArticleUNLIMITED DATA PLAN RATE HIKE
HOW DOES EVERYONE FEEL ABOUT THE RATE HIKE OF THE UNLIMITED DATA PLAN FROM $5.00 TO $35.00 PER MONTH BEGINNING IN FEBRUARY!!!!!!!!!!!!!!!! I HAVE BEEN AN AT&T CUSTOMER FOR OVER 12 YEARS NOW, AND...
View ArticlePhone Returned, ATT states not received
I've read quite a few posts about the return phones not being received by ATT.I'm being charged $207 for my old phone that I sent out back in October.I have the shipping receipt AND the tracking label...
View ArticleHolding money until funds are available
I meant to have my bill set for Thursday but my bank account was hit with the bill today... I called my bank and they returned the funds but they said I had to call att to have them hold it until...
View ArticleCanceled account , surcharges and fees, and Government fees and taxes Doubled!
Why would my surchages and other fees go from $4.83 to $12.58 and why would my Government fees and taxes go from $8.96 to $15.87? I have no problem paying my ETF, but there is a issue paying extra...
View ArticleNeed help understanding billing
I have 4 phone numbers on my account. Two of them have discounts for Mobile Sharing Value Plan and the other two do not. They all share data, texts, and minutes. Why do only 2 lines have the discount?
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i want to complain about a representative
One of your representatives on the phone just hang up on me. I was compaining about my experience with at&t for the last few months and he was rude. his name is paul and works in the department...
View ArticleQuestion about transfer of billing
Hello,My husband and I are looking to get off of his parents plan and have our numbers/lines transferred over to a new account. Right now we both have galaxy S4s and mine has stopped reading my SIM...
View ArticleWORST customer service-help with credit to account
I have NEVER exprienced such horrible customer service in my life. I am blown away that this company is still in business. It is a JOKE!I was supposed to receive a $300 credit months ago for...
View ArticleUnite Pro Data 5GB Usage Plan PROBLEM
I was issued a NetGear 5GB Unite Pro Mobile WiFi Hotspot through my employer for about 2 years now and it has preformed without any issues, problems, or headaches. Because of it's mobile flexibility...
View ArticleChanged Payment Arrangment Date
I scheduled my late payment arrangment on my account and wanted to know with changing the date, does that guareenteed my phone will be on until that new date?
View ArticleRebate
I transfered 5 numbers over to AT&T 3 months ago. I an still waiting on my $300 credit per line to show up? How long does this take?
View Articlevery poor response from AT&T on billing issue
i'm having tough time with AT&T on my unified billing (wireless +Internet and Uverse pacakge).Where i was qouted $ 60 plus for internet and u-verse but ii got twice the amount in my bill and...
View ArticleCustomer relations and availability hours
Your service hours state you're open until10pm local time.... It was 9:30 when I called and the call center was closed.Then, I called yesterday because we received our data alert and I wanted to...
View ArticleHow long does it take AT&T to send my final bill?
I am in desperate need of my phone to be used on in another carrier. Without paying my final bill, the service commitment doesn't go away from phone. Because of that, I can't use my phone as unlocked...
View ArticleI'm sending a check after work
Sending a check electronically to pay my past due payment please don't turn off my phone. Be paid at 4
View ArticleInsurance reimbursement
In September my son lost his phone and so I filed an insurance claim with Asurion. The day after I filed the claim, he found his phone. I called to cancel the claim and it was too late as the...
View ArticleLower my bill?
I was wondering if there was a way for me to lower my bill somehow? I am paying close to $150 for a phone and tablet. If giving my tablet back is the only way then I will, I hardly use the thing anyway
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