Change a payment agreement
I set a payment to be due tomorrow, which I needed to try and change- I called once, and he said he would switch me over to take care of it but while I was waiting, I lost the call. When I had a better...
View ArticleETF...Porting...and OLD handset?
Hi, if I were to cancel and port my 2nd line and paid the ETF....as far as the handset - can it be activated on someone elses AT&T account after the port is completed then? Is there a time frame...
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Billing
Hi, I got a 37.20 dollars charge with 0min0sec call duration, can someone help????? Call Information:TypeGPRSNature of CallLocalNumber Called Calling Number Call Date01/23/2014Call Time02:15:05...
View ArticlePayment Agreement
Hello,I have a scheduled payment arrangement and was told to contact after I had made the intial payment to push the date out to the 31st. I did contact via the email that was sent to me when I made...
View ArticleBilling for texts from Mexico to USA
We are going to Mexico and want to be able to keep in touch with family without coming home to a large AT&T bill. I plan to set my phone to airplane mode for the duration of our stay. We have a 300...
View Articleloving my new shared data value plan
I love at new shared data value plan because my bill will be a lot cheaper after March 23 2014. I used to be on the 450 minute plan with unlimited text and 5gb of data. I paid 39.99 for the 450 minutes...
View Articlechange my work provided ATT Wireless # to my ATT Wireless # that I have on my...
I was recently provided with an iPhone for work use (provided and paid for by my employer). When they ordered it, they asked if I would like to "port" my existing cell # onto their plan. Initially I...
View Articlewhat is the best way to freeze my account?
HELLO AT&T, If my bill is around $100 per month and I am overseas for a long term business assignment, but I do not want to cancel my service due to contract and I also do not want to lose my phone...
View ArticleBait and switch AT&T Next Plan
I was recently duped into giving up an unlimited data plan by upgrading to 2 5S iPhones and promised that my bill would only iincr by $30/mo. Was told by purchasing/paying upfront costs of iPhones,...
View ArticleAT&T Customer Service Rep Lied about my data plan
I would like to file a complaint. I upgraded my iPhone 4S to an iPhone 5S on Dec 28th at a Best Buy store. While I was there, I had to sign a new contract. The salesperson there asked if I wanted to...
View ArticleFamily Plan Question
i see $45.00 per month for talk ,text email am i missing something? website is not user friendlyrespectfully
View ArticleRollover Data suggestion
My husband and I share 1 GB of data per month and about 8 months out of the year we don't even use half of that. 1 or 2 months a year when we travel we end up going over and have to pay $15.00. I want...
View Articlerestore fee
I just got off the phone with customer care, me being a 2 year customer n was going for another 2 yrs because my contract is going to exp in march, well not any more. I was speaking with a rep name...
View Articlecharging for service thorugh end of contract and early termination
This is ridiculous and unethical. AT&T is charging me for service for the last month of my contract and also a termination fee. How can a company justify making me pay for the service and then $95...
View ArticleAT&T Renewed my contract without my knowledge
We upgraded a phone in 2012 and had been customers for years. When we upgraded the phone we asked if this would renew our contract and we were told it wouldn't. Turns out they renewed it without our...
View ArticleAbout ready to purchase a new SIM CARD.........FROM VERIZON!!
2 months in a row now Ive tried to pay my go phone online with a debit card..Same ole run-around about "veification"..Not it happens again and my phone doesnt work because ATT CANT SEEM TO GET THINGS...
View ArticleATnT new price drop!
http://ca.news.yahoo.com/t-cuts-prices-wireless-data-plan-customers-201118916--sector.html will this new announcement apply to existing customers? will we ha e to ask for it?
View ArticleATT to Airvoice prepaid - how can I make sure ATT will no longer auto bill?
I switched from ATT to AirVoice Wireless prepaid - number was ported on 1-21-14. But ATT auto debited my bank account for the full monthly ATT amount on 1-30-14. I understand that I owed for the part...
View ArticleDouble Billing while changing plans is annoying
I changed my Mobile Share Plan from 4Gb to 1Gb. On the date of change I was charged for both 4Gb plan and 1Gb plan. How can one use both the plans on the same day is beyond me. I know it is only a few...
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