I payed my bills and need to be reconnected
My last month and this month bill is payed and I want my service back. What should I do know?
View ArticleService Fee
I recently added more data to my plan and am being charged 60 extra dollars on top of my 170.00 bill. It's outrageous I have to pay this when I already have service with Att. This is horrible customer...
View ArticleBilled for "blocked call"
Why dod I get billed for calls that are made on face time over a wifi network? Isn't facetime over wifi a data issue, not a billed minutes issue? I am overseas on a international plan but, I get...
View ArticleIs it possible to delete numbers from the useage section of your AT&T bill?
I know there are calls and texts I have sent that do not show up on my bill.How is this possible?
View ArticleClik here to view.
Customer service feedback
Look at this chat below. She lied to me on more than one issue and I want something done about it. And I want to get the Excel file I was promised right now. Call me back 323-651-0686. Reference...
View ArticleReceived this fishy looking message
FRM:ATT Free .MSG:bonus approvals http://goo.gl/YOpx0t get $ 50on your next bill ¿¿ ¿ ¿¿ t
View ArticleTrouble viewing current cellular data usage by person on family group plan
I used to be able to open the My ATT app or go on the computer and view a pie chart showing the current individual data usage by GB. I do this to see who is using the most data so I can turn off their...
View ArticleDoes AT&T support the military??? NOT FROM THE LOOKS OF MY $1000 PHONE BILL
My husband is away on a Navy Ship doing humanitarian work for the hospitals of South America. After speaking with a AT&T rep about a $100 charge to my mobile bill. That's about roughly $250, she...
View Article2-3 yr old wireless bill balance
Can you guide me to the bill...three wireless phones were part of the bill....I was paying down on the bill for a while. Thanks Richard P.S. presently at[edited for privacy-please do not post personal...
View Articlebilles twice
ordered a go phone totaling $80 i wasbilled that amount then 15 minutes i was billed $37 for what?account # *****...
View ArticleNeed help with making Payment arrangements.
I need to stop a scheduled payment dates 8/31/15. I have called 8 times and keep getting hung up on. Also, my phone bill increases every month which is making it harder to budget for. And when I ask...
View Article5 year late payments
I had AT&T about five years ago. I went through a rough divorce and ended up not being able to pay my bill.Now that I'm on my feet I would like to remove a couple of blemishes from my credit. Would...
View ArticleBilling discrepancy?
Why are we billed higher monthly charges for some of our family plan phones than others? Some charged $15, others charged $40. Bill significantly higher this month..like almost $100 more. Wow, why?
View ArticleUnfair Business
Not so long ago I changed my plan because I was told I'd save a lot of money per month; I DIDN'T. I tried to change my plan right before the billing cycle was up; I got a message that that feature...
View ArticleCHANGING EMAIL ADDRESS ON ACCOUNT OF ANOTHER PERSON
An employee was receiving their billing statements on their work email address. She was let go in February, and her billing statements are still being received/forwarded to her work email address. I do...
View ArticleOngoing billing for tablet I don't have
When I got my iPhone 6 they offered me a free tablet which I returned 10 minutes later. I am still being billed for the tablet in spite of the AT&T store filling out the paperwork that I returned...
View ArticleIs it normal to be penalized for requesting to speak to a supervisor?
Today I called the Business wireless service dept. to cancel my wireless service for 2 tablets (kept my phone and internet services). The rep. who handled my call informed me of a $142.00 cancellation...
View ArticleHORRIBLE CUSTOMER SERVICE
I am very upset with ATT will not recommend this horrible service to any of my friends or family. Not only is the service bad (dropped calls and slow internet) but the Floor manager I spoke with today...
View ArticleRefund for paying to much,AT&T ignores me
Hello, I am Barry I had a contract and cancelled about two months ago. I assume by mistake AT&T wanted me to pay my last bill so I did but I paid for an additional 3 weeks even dough my contract...
View Article