ATT has provided me with the absolute worst customer service I've ever recieved.
AT&T is without a doubt the worst company I have ever dealt with. Over 6 months ago my friend that was on my plan stopped paying her phone bill. I addressed it with AT&T they told me I could...
View ArticleI was billed even after cancelled service
Hi, My wireless number was {Personal content removed for your safety}. I called customer care and closed my contract. My 2 year contract was also over. Currently i moved to india. I am not using...
View ArticleSwitched to Mobile Share Value but can't switch back
I switched to the Mobile Share Value Plan from a Family Talk plan as soon as the new plans came out. I have an iPad and the Mobile Share was a better deal than having a separate data plan. One of my...
View ArticleDispute of early termination fees
Good Evening,I want to start by saying I had 10 years of great service with AT&T. The only reason I terminated my service was due to my military commitment. I was moved to an area with very, very...
View ArticleLate on payment, maximum amount of payments made on my account help!
Hi I didn't know that there was a maximum amount of payments that can be made on my wireless billing account. That being said, I used 3 Visa Gift Cards in the amount of $50.00 each and was going to...
View ArticleAdd color to our PDF bill?
hey there! How r u tonight?I love getting paperless bills. But what i do is click the button to view and download the PDF verson so i don't miss anything. what i would like to see in the near future is...
View ArticleOld iPhone 4 on a Mobile Share Value plan - will we get the "Bring Your Own...
Today, we decided to upgrade to a 4GB Mobile Share plan. Currently, our plan has two smartphones and two dumbphones. Prior to upgrading, one smartphone had a 3GB data plan and the other had a 300MB...
View ArticleWhy is your iPhone twice as expensive as in the apple store?
Hi all,I'm trying to figure out the prices for a mobile plan with an iPhone 5s:Unlimited calls and text and 2 GB of data plan goes for 55$. If I now chose an iPhone:For a phone I pay 40$ a month and an...
View ArticleMade payment arrangements
I made payment arrangements on my bill today. Just wanted to make sure that this arrangement will make sure our phones aren't going to get shut off!!
View ArticleEarly Termination Fee for Breech of contract under no fault conditions
Recently I moved to a new town and found out that we got absolutly no service with att where we live now. Dropped calls, failure to make calls, couldnt send texts or recieve them, unless we found just...
View ArticleService Suspended how long before it will be terminated?
My service has been suspended due to a past due balance. I got a call stating my account could be terminated if I do not pay but did not state when that would occur so I want to know how long can my...
View Article3 times tried and 3 times failed to change Bill Date!
Next time I leave ATT! Starting in October I have been trying to change bill pay date. Was told it was done. According to latest rep (it was not). Also had LENGTHY contact with rep on 11-26 who even...
View ArticleMade a payment arrangement but acct. still suspended
I called and made an arrangement to pay on my acct. I told customer service rep I would pay one payment on 12/11 and the next payment on 01/10 he assured me all would be good. I made the 12/11 payment...
View ArticleSuspended lines due to att error
I set up two payment arrangements for the month of December due to att having my bill messed up every month. I have paid over $200 in restoration fees because every time I pay my bill it gets suspended...
View Articlefirst bill ???
So I was charged a fee from 12/16 -12/17 of $3.33 for 4g lte 2gb, 4g lte for smart phone - $3.00, mobile protection - $0.20, mobile insurance - $0.47 why aren't these covered under the service I...
View ArticleI want my plan back
I went to Sam's Club to upgrade to the new Mobile Share Plan but when they went to print up the contract the site did not work and the contract could not be printed. I was told that the new plan had to...
View ArticleReturned payment
Will AT&T resubmit at returned payment from a payment arrangement? I know they reserve the right to but will they?
View ArticleAt&T billing
Hello, A year ago I ordered At&t service, with in one month of recieving my modem for internet I set it up with tech support, then, sent the modem back because it was not wireless. I left the...
View ArticleSwitching sim / phone.
Hello i wanted to know how much ATnT charges for switching service from one iphone 5s to another. Thanks.
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