Billed $15 for overuse of data but didn't go over?
I should have 3 GB of data on my phone. Over the last month I used about 1.6 GB. I have been checking the data usage in the settings. But I kept getting messages saying I've used 75 or 90% of my data...
View Articlebill
I arranged a late payment to be made July 14th and now it's saying that payment is due immediately. I am very displeased with how the billing has been recently and ATT is becoming less and less...
View ArticleWhat is the additional charge on our bill?
My son had his mobile phone for one month and it dropped out his pocket while working and it was destroyed. We had insurance on the phone and ordered another phone but this month there is a $199.00...
View ArticleBilling due date change
I would like to know why my billing due date is being changed. I have been a long standing customer of AT&T back even when it was Cingular. I do not want my billing date changed at all. I have...
View ArticleAuto payment
Highly disappointed today with our service of 6+ years. We had an auto payment issue and made an additional payment on our account on the advice of an ATT employee to avoid service interruption. Long...
View Articlecalling advantage 2
I am buying unlimited enhanced calling service 4 $34. Unlimited calling. So why is there an ADDITIONAL CHARGE 4 $15.00 4 calling advantage 2, description is redundant???
View ArticleTeacher Discount
Over a year ago I switched to AT&T Wireless and was told as a public school teacher I would receive a monthly discount on my bills. The day I signed up for service I filled out a form, provided a...
View ArticleSuspended service
Hello, I need some help. My service was cancelled due to non payment. Normally I would have scheduled a payment online. However I had a friend pass away and I forgot all about it. I will not have funds...
View ArticleReally UNETHICAL and bad service provider in regards to international calling
I am added in a line of 10 people. I myself have 2 numbers on this line. The account i am linked to has requested AT&T to block all international calls from the line. But still 3 times now, the...
View ArticleAT&T double-billing me for wireless service. No customer support.
In January I lost my phone. I ordered a new one from AT&T online, and when it arrived I went to the AT&T store on Fresh Pond Parkway in Cambridge, MA to get my wireless service moved from my...
View ArticleBogus charges
I was having problems with my previous note 3 blacking out so I decided to send it in. Now when I sent it by mail it was not damaged in any way and now they are saying it is damaged and I'm being...
View ArticleMy Bill
I have a go phone that comes out automatically on the 14th. I just started a new job today and won't have the unemployment checks anymore as of last week. I won't have a payday till next week on the...
View ArticleBilling
Why since my due date was changed from 13th to the 10th did I not receive a prorate on my bill? I paid for 30 days service and only received 27 days.
View Articlemy sister cellphone data
My sister got the new iPhone 6 plus on Friday and she has 3gigs of data. There is no way that she has used that much data from Friday until now. She is a new customer is there anyway that I get a one...
View ArticleContacting Corporate to question a case decision
I was given an email address to send an request to review my case as I feel it was not appropriately handled and I can not connect to the site that was provided. I am very frustrated with this process.
View Article$5000 are u kiding me and denied by the fraud department u
I got a 5000 dollar bill and 3 lines were added all the charges were due to internet data charges first they sent me a bill for 3000 I was not having it I have had att since 2005 and my bill was...
View Articlegetting charged for services not rendered?
I have been on an assignment overseas and put my service on-hold. I returned to US for a week and went back overseas on another assignment. I put my service on-hold online but AT&T kept charging me...
View ArticleMoving my Billing Date So do I get a 1/4 of a month Credit to my Bill?
Like the way you moved everyones Billing Date williy nilly ? When I first signed up I was able to "pick" my billing date. Now (Im sure) in a profit driven move you arbitrarly move the billing date for...
View Articleerroneous item on credit report from ATT account
I switched from Verizon to ATT. Then I subsequently joined my husband's account. ATT billed us for 1st account and we continually notified ATT. Then ATT had a collections agency contact us. We...
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