Over a year ago I switched to AT&T Wireless and was told as a public school teacher I would receive a monthly discount on my bills. The day I signed up for service I filled out a form, provided a copy of a pay stub, and my work email and was told I was all set and that it may take a billing cycle for the discounts to start showing up. This discount was going to prevent me from paying more each month with AT&T. It was now been a year and multiple visits to stores and messages sent with no resolution and no problem. I have now been paying the full price each month for over a year and feel very unsatisfied and taken advantage of. At this point I can't wait to be able to cancel my services with AT&T for their unwillingness to provide discounts promised and unwillingness to right a wrong after over a year. Is anyone else experiencing a similar problem?
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