Bad service
Hi there my name is chris and I had Avery bad experience with AT&T so I would not recommend it to anybody. After being miss led with one of the sale rep to pay for international package for $30 and...
View ArticlePayment
Is there any way I can pay my past due payment in two payment one today and another payment of Friday? And still get it restored?
View ArticleBilling Question
Hi, We had two phone numbers on our account. Since one of the account was not on contract, so we thought we will try "Project Fi" of google. So we cancelled one phone service, but retained other one....
View ArticleWhy doesn't ATT report positively on your credit report?
I was told by a customer service rep that AT&T would report to the credit bureaus for my always paying the full amount and on time, yet in the several years I've been a customer, I've seen no such...
View Articlehow do we get someone from ATT to contact us
we would prefer to stay with ATT but we have an unresolved issue with ATT....and we've called and can't solve it. Does ATT repond to faxes?
View Articleam I gonna be credited
So service is down in my area hibbing mn there saying 1 to 2 days that it will be down. So because I don't have use of my phone to text or call do I get a credit applied to my bill since I can't use it...
View ArticleData overages
My bill is incorrect. I have data overages on my bill and there's no way that's possible.
View ArticleI Want To Change My Payment Due Date
Change Payment DateFrom:szygw9To:ATTCustomerCareSent: 07-08-20157:15:33 AMRead: Not Yet ReadI want to change my payment DUE date to the first week of the month, preferrably to the 1st day of every...
View ArticleWhen is a Dell Tablet not a Tablet?
Is anyone else running into an issue where they purchase a tablet and then find that AT&T doesn't consider it a tablet and won't give you the $10 price as advertised on their plan? They're saying...
View ArticleATT Family Map Fiasco
I have been an ATT customer for many years, but an issue I have had trying to cancel Family Map makes me want to go and find another carrier! Since I have had combined billing for my U-Verse services...
View ArticleCustomer service
Worse service ever. Sent me a message for payment arrangements then turned off my phone before I could finish me reply. Called and was told there is nothing they would do. Top that off that you will...
View ArticlePayment extension
hey I need more time to pay my current bill. [edited for privacy – please do not post personal information]
View ArticleHelp with Suspended Account
I need help with my suspended account. I had some problems and missed my arrangement date. Now, my account is suspended and the 611 number isn't working. Can a rep call me?
View Articlechanging my bill due date
I noticed my bill due date changed this month. Can I get it changed back to what it was before?
View ArticleKudos
I want to extend a huge thank you to Daniel, Retail Sales Consultant at the Kenosha WIsconsin Retail Store. My bill was seriously screwed up from our recent phone and service upgrade. He patiently...
View ArticleATT is a terrible company.
The quoted wait times are always under estimated. Supervisor do not respond to request for assistance and do not return the calls of customers. I waited 25 minutes to pay my bill after the automatic...
View ArticleCredit for Asurion phone not used
Asurion has charged me for a replacement I did not use. It has been confirmed they have the replacement iphone back and ATT has been sent a request for a credit. My most recent does not reflect that...
View ArticleFAN Discount not being applied to all numbers on my account
Hello, I checked my bill this last month, and it appears that my FAN Discount has not been applied to all 3 of my lines every month, it's been applied to 2 of them. It appears that it dropped off over...
View ArticleGreat Service?
Just wanted to say , Keith , one of the managers , great help and really a great representative of AT&T. Because of reps like Keith , my experience with AT&T becomes amazing, really why...
View ArticleBilling Cycle & Payments due by Dates
I don't understand why the billing cycle ends after the bill/payment is due!For instance if I have to pay by the 30th of the month then why does my billing cycle end a week after I paid you?By the we...
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