App not working correctly
I really liked the app for the first month but now it has too many failure to locate issues. How do I cancel my subscription. I'm tired of constantly having to reload to get it to work and for the...
View ArticleDifferent unknown card numbers paying off my bill $15 at a time
Hi! I was hoping to find someone who could help me figure out why 4 different card numbers (that I don't know or own) each made $15 payments towards my phone bill. Phone support doesn't seem to know....
View Articleatt go phone
Can anyone tell me why when my plan says it will renew and come off of my debit card on the 6th and the money is there, I keep getting messages saying it could not renew and then it waits until the 7th...
View ArticleHelp with wireless/internet billing- any suggestions?
I need a location to call other than general cust service for bundles or wireless internet as ive been trying that for 4-5mthanks
View ArticleBilling
Why was I already billed for 4 days worth of service. I've only had at&t service for 1 week, and it is a full bill?
View ArticleOrder Typo
The confirmation for my order had a typo and the wrong mailing address was listed for shipping. How doI correct this?
View ArticleSecurity Deposit for adding new lines
Hi, I have an AtnT family plan for about 8 months now. Some of my friends want to join my plan but they are reluctant to pay any security deposit. Could you please let me know if it is needed in the...
View ArticleUpset with Bill date chages
When I changed to Att 3 years ago I made sure my bill cycle was on the 1st of each month as I get paided only once a month and I just paid a bill July 1st and have one due on July 24th this is very...
View ArticleTotally over my head with my bill
I'm past due on my bill and service is suspended .. I made payment arrangements but still didn't have the funds .. My father past away a week ago so things have become somewhat fraught and I'm not sure...
View ArticleAre monthly service charges (call, text, data) billed in advance or in arrears?
Every instance I find regarding this matter on the website it says it's in advance. But when I called about my bill, the lady on the phone said my bill that's due is from the previous month. So which...
View ArticleAuto Refill not working
Although my account indicates that I am on auto refill, and my credit card is in AT&T system, it does not automatically refill. Instead on the day of renewal, my account is shut off, no one can...
View Articlepay off
I want to pay one of my phones on my acct off. May I also pay off the remaining 12 mos insurance premiums?
View ArticleHow do I file a formal complaint against AT&T Mobile?
I spent an hour on the phone with customer service, 3 different people and zero help. They lied about my contract terms and now I am in an unfavorable contract. Unacceptable customer service and I'd...
View ArticleBilling
I just recently added a 3rd line with 10mb of data and pay a monthly fee for two phones. Keep trying to get an understanding to why my bill is over $250.00. Can't seem to get the help I need.
View ArticleBilling miscalculated.
i have been a loyal customer for one year, but now that I requested 2 new devices . Everything turn from fair to worst .i tried to work out the numbers however these people can not be reason with at...
View Articlecannot unsubscribe from free trial of At&t Navigatoe
I have tried for the past month to unsubscribe but the website just says "error" every time. Today is the last day of the free trial and then I'll be charged $9.99 because the website won't work?
View ArticleAT&T; sad but true
My family had been customers of AT&T for 10 years. We moved to a different town approximately one year ago. AT&T coverage in the new town was supposed to be acceptable but we constantly battled...
View ArticlePOOR CUSTOMER SERVICE IN STORE
My boyfriend and I have been att customers since 2009! I just went into the store in somersworth nh (I was there yesterday also) to get an iPhone 6 because we have an upgrade! We also changed our bill...
View ArticleMilitary suspension to account
hello sir or ma'amI'm currently deploying right now and I need to suspend my account due to my overseas deployment. Please suspend account immediately. I spoke with att representative recently before...
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