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How do I file a formal complaint against AT&T Mobile?

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I spent an hour on the phone with customer service, 3 different people and zero help.  

 

They lied about my contract terms and now I am in an unfavorable contract.  Unacceptable customer service and I'd like to write up a complaint via the web/email.  Is this possible?

 

 

Regards,

David

 


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