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Billing Question

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Hi,

 

We had two phone numbers on our account. Since one of the account was not on contract, so we thought we will try "Project Fi" of google. So we cancelled one phone service, but retained other one.

 

On the bill this month, we got a credit of $30.97 for cancelling the account, but there is a debit of $30.97 for adding another account. Not sure how did you guys manage to add an account, when all we did was to cancel one account.

 

 

Thanks

Srujan


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