MMS/IM Usage Reports Incorrect
How come all the MMS, or all the IM, between me and my husband do not pull up on the ATT usage reports? We can sit at the desk, look at the MMS/IM we sent each other on our phone screens, but when...
View ArticlePro rated charge
i m so fed up with At&T pro rated chargesI cancel line to lower the bill and pro rated charges double the bill so frustrated with Att and yes they don't care and help you much once you are locked...
View ArticleWireless Rates
Recently upgraded phones on my plan...all phones on the Next plan now. I was under the impression that my bill would go down once all lines were upgraded to next. My plan with other carriers is is...
View ArticleBlocking a number using an iphone
Hello. If I block a particular number using an iPhone and they try to text me........ Will the number still show up on my phone bill even though I really never received the text.
View ArticlePayment arrangement on overdue
Can i make payment arrangement on overdue bill from last month with this month's bill already due in 3 days to avoid line suspension?
View ArticleNo Good.
Dear AT&T, I have been a loyal customer for 5 years but I do believe I'm going to cellular one for a bunch of different reasons. 1.) I was a customer that had unlimited Data and was THROTTLED by...
View ArticlePromotion Card Expired
I traded in my iPhone 5 and got a $200 promotion card, and was told that I could use it for billing or when I upgrade my phone.Now that I am ready to upgrade my phone, I realized my promotion card was...
View ArticleWhere the money went?
I just started with ATT gophone service and took the $2 a day plan and paid $25; also bought a phone required for such. I received the phone with a SIM on it; activated my account (never got a number...
View ArticleDaughter devastated by collections department treatment
My Daughter called in tears today fro my other daughter's phone because ATT shut off her service. She still owes $215.00 since June 8th but did not know that an extension might be allowed. Eric...
View ArticleDeceptive Practice
I am a long time customer of AT&T, but now will most likely change companies . I feel very deceived and having been "taken." I dropped and broke my IPhone 5 last winter. I brought it in to...
View ArticleAlltel Payment arrangements
I've been a member of all tell for over 2 years got migrated intl att and now can't make payment arrangements due to not being a member long enough. Will this change?
View ArticleIncreased data plan? A joke?
We recently upgraded to a larger data plan as we upgraded our phones and it was said we would never use that much! However I'm getting hit with overage charges!! I use mostly wifi and my husband is the...
View Articlebill due date
When I signed up for a t & t I was told that my bill would be due on the 15th of every month. 3 months in and they all of a sudden keep changing my due date.... so annoying. Sometimes I turn my...
View ArticleUsing phone insurance / can be frustrating
At&t is not accepting any responsibilities when you make a claim / like in my case / I cancelled my order / in due process / and was given the run around for $149.00 plus late charges still...
View ArticlePaid off one phone in store but still getting charged every month for it
We just noticed that my husband's phone isn't eligible for upgrade. And that we have been paying for it every month on the Next 24 plan. We have the receipt from the AT&T store in Vernal UT. That...
View ArticleRollover
If I have 14.89 I used only 9.89 it rolled over .12 it should have rolled over 3.50 why did it only rollover .12 I should had total 13.50 what happen why did I not get the full rollover
View Articlecharged on 6/19
I was charged $1.99 for a four second accidental call to 1 411....I obviously did not use this service in four seconds how do I get a credit?
View ArticleAT&T keeps sending bill reminders for someone else to my e-mail account
For months now AT&T has e-mailed "overdue" cell phone bill reminders to my e-mail account. First off, I don't have an AT&T cell phone anymore. Secondly, the reminders are for someone else (a...
View Articleexpensive collect call
Has anyone else had this issue? I accepted a collect call from a small business phone 20 miles away. With all the added charges it ended up costing $48! Should AT&T be allowed to get away with such...
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