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MMS/IM Usage Reports Incorrect

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How come all the MMS, or all the IM, between me and my husband do not pull up on the ATT usage reports? We can sit at the desk, look at the MMS/IM we sent each other on our phone screens, but when compared to the ATT usage reports - it may show 2 MMS/IM between us when there was 20 or 30. Why doesn't it show all?

 


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