need help
Hello,I need to get an email address to the Corporate Office. I have had an ongoing issue with my data not resetting. My husband and myself has called for over two months and they have opened numerous...
View ArticleBEWARE Next Online Upgrade
Beware: When upgrading your phone through NEXT online, the amount "forgiven" on your payment plan shows up as a "past due" balance until they receive your phone, even though you have 14 days to return...
View ArticleJoined AT&T and got riped off
I recently switched from Verizon to AT&T wireless, bought a Moto G Android smart phone, installed Google Voice app. GV was setup to handle International calls. Worked fine for a few days. Suddenly...
View ArticleDo I have to use ATT NEXT?
My Wife and I both have an iPhone 5. We have family share plan of 550 minutes.We pay $5 for 200 text messagesI pay $30/mo for unlimited dataShe pays $20 for 2GB June 18 of 2015 our two year contract...
View ArticleNever received $100 Credit for Purchase of Like New Used Samsung G5 when...
Not certain of how to get this resolved. In November 2014 we called AT&T to switch our 3 phones and service from T-Mobile and call center rep offered in addition to a per line offer of $150 he also...
View ArticleQuestion
So if I accidentally paid in full on my bill instead of my past dur amount can I call and get that money back if so how long does it take to go back on my bank card
View ArticleAT&T will ruin your credit and not take responsibility
If you ever have to go through a similar situation, know that you will be treated like a criminal by AT&T for a problem that they caused. And they will not doing anything in haste to try and fix...
View ArticleMerchant Authorization Number
Why can't AT&T provide the merchant authorization number to the bank. They can't even find it. There was a charge that was cancel and for my bank to release funds right away they needed the...
View Articleiphone bill
OK so if I buy an iPhone 6 from Walmart and its locked meaning I have to have at&t service how much would my monthly bill be being that I have fully paid for the phone?
View ArticleBlatantly lied to
I purchased a phone with the Next Plan in December and called AT&T to update my debit card information because my current card expired. The agent then asked if I was interested in the LG tablet...
View ArticleNEXT Scam
Why cant you train you sale people to be able to explain this to us, and if our bill is going to go up, not lie to us, My wife went in to get new phones for her and our daughters, and was told the...
View ArticlePrice change
I called to cancel my service due to you raising my bill. I pay 160 dollars per month for 4 lines with 10 gig of data. A gentlemen in customer relations offered me 187 to stay with 4 new phones. When I...
View ArticleBilling help
Called AT&T twice regarding bill Did not receive retroactive adjustments promised when Changing contract for prior 2 cycles. Did not receive credit for defective equipment also...
View ArticlePreventing loss of data I'm paying for: Rollover Data alternatives
Wireless product suggestion:My AT&T wireless plan, called Mobile Share Value Plan, has recently implemented a data rollover benefit. It's helpful, but could be improved and that's the purpose of...
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Latest AT&T email statements and bills being flagged as spam
I have emails being marked as spam due to high spam filter scores. Could a tech please confirm this? This is one of the headers (bold for emphasis): Return-Path:...
View Articlemisleading
Has anyone else been qoted a price for att service and get billed a much higher amount. I was quoted $80.00 per month plus tax and getting billed $105.00 plus tax . Not happy. I've been an att customer...
View ArticleBilled, even though service was terminated?
I'm posting here since I was unable to get a satisfactory answer when I called customer service... After 5+ years as an AT&T wireless customer, I made the decision to switch to a different...
View Articledisappointed with service and prices, they great AT&T hype...
So I have been a member of AT&T for 8 months now. Love my phone, because it's Samsung of course... but AT&T prices are horrible! Every other day I get offers from t-mobile and i see their...
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