Customer service contact
I need to chat or email with a wireless customer service rep re my bill that has been paid yet my services are suspended. How do I do that??
View Articleneed help
Hello,I need to get an email address to the Corporate Office. I have had an ongoing issue with my data not resetting. My husband and myself has called for over two months and they have opened numerous...
View Articlelink for go phone contact ?
I got a dual sim phone and trying out another carrier. I had att sim off and when i look at my usage ive been charged for calls i made with the other carrier by them and by att by means of some being...
View ArticleATT billing and customer service
I have proof that ATT has drafted money from both my bank account and debit card, sometimes four in a month. I called ATT and they said they would not disconnect my cell until they researched my...
View ArticleAtt overpayment
I have 2 problems; 1 with bill pay at my bank sending an extra check to att last month, and excessive roaming charges while here in Dominican Republic. My bill went from a 71.cr to $81. with no usage....
View ArticleBill way too high! Anyone else?
My bill is $144.22 for 2 lines and only 3GB of data and no overages. This is ridiculous! Anyone else have this problem?
View ArticleATT IS THE WORST COMPANY EVER CANCELING AS SOON AS POSSIBLE.....
Att is probably one of the best company's when it comes to service cant take that from them but they lack customer service to the point where to cancel my lines which i have had for 15 years cost me...
View Articleis there only a phone number to acall for credit or dispute on charges,
I got charged again for another day today and had the sim turned off. Want to get credit but another day charged to get credit?
View ArticleBilling Fraud
I have the FamilyPlan700 which includeds a phone for my daughter. I recently moved to another state but my daughter did not and stayed in the old state with her old number. I changed my number to the...
View ArticleCredit promised in writing not being provided by AT&T
Anyone advise please: We bought an iPhone 6 in Sep 2014 and availed to the promotion of returning the iPhone 4S for $200 credit. When we returned the iPhone 4S the AT&T store personnel we returned...
View ArticleAnyone out there experienced AT&T adding device insurance without authorization?
I've upgraded 3 lines since the iPhone 6 came out. Each time AT&T adding device insurance without my authorization or knowledge. Anyone else out there experience this? Given that it's happened to...
View ArticleReturned Replac. Phone, Charged total cost because they lost it/cant find it.
I have been in on-going conversation with a multitude of Sales reps in your warrenty dept. When I first contacted them after returning my not needed replacement phone per intructions presented in box...
View ArticleSelect rates with att risen 2000% in week!?
Why has your world connect rates to countries including Belize risen 2000% ??? Literally just weeks ago the same call that cost 0.01 per minute is now 0.20 per minute. The same phone call that cost...
View ArticleServices disconnected while on a military field exercise
I am beyond furious with AT&T right now: After being on a military field exercise for 60+ days, I return home (two days ago) to a working phone. This morning I resumed the arduous task of going...
View ArticleMyAtt website issue?
I've tried on 3 different computers over the last couple days, and it seems there is a website issue. I am trying to "request transfer of billing responsibity from someone else". Specifically: MyAtt...
View ArticleHow am I using so much data?
I was with Alltel for a year has 2 gigs of data that entire two years rarely went over and now I have AT&T and my plan has 3 gigs and I go over every single month by at least 2 gigs and I don't get...
View ArticleData
I've been charged $45.00 extra for overage on data in less then 2 days. I don't even use the data. My 4G is off completely. I'm not a happy customer. If this doesn't stop I will be going elsewhere. I...
View ArticleStill suspended
I already paid my bill but I'm still suspended. Why? More than an hour ago.
View ArticleCustomer service contact
I need to chat or email with a wireless customer service rep re my bill that has been paid yet my services are suspended. How do I do that??
View Article