Activation Fee...
I recently upgraded my phone and signed another 2 year agreement with AT&T and am very upset that I was charged a $40 activation fee. I have been a long time faithful customer with AT&T and...
View ArticleMajor issues with AT&T and their false promises
I have been a loyal and “valued” AT&T customer since 1999, the account owner since 2005, and I currently own 4 total lines - 2 of which have grandfathered “unlimited data” plans. Up until almost a...
View ArticleMobile Share Value Pricing Does Not Make Sense and the Billing is...
I thought when I upgraded my phone that $40 for 3GB shared across all 3 of my lines was a great deal. My 2 kids mostly use wifi, so I didn't need 2GB or 3GB of data on each phone so it really bothered...
View ArticleCalls from Canada
I live in Arkansas, and I'm on the 10GB Family Data Share Plan. I have a friend who now lives in Canada and just wanted to know if she calls from Canada to Arkansas, would I be charged money?
View Articlebill rerates
I'm a customer since Nov and have had trouble with data overages and an atroucious roamin bill (ATT roaming chargeon my bill for roaming in Canada was at a rate of $20,000/GB. I spoke to customer care...
View ArticleHow to raise a complain against att billing??
ATT has increased my internet data to 30GB from 15GB as a courtesy and they started charging me without informing me.When I called customer service, they are asking me to pay regardless of i have opted...
View ArticleBill
I had a payment arrangement and they suspended my lines in not working right now and jobs are contacting me
View ArticleAT&T CUSTOMER SERVICE IS AN ABSOLUTE NIGHTMARE!!!
I traded in my iPhone for an HTC One. When I traded in the phone I recieved a promotion card. During my last billing cycle, in December, while paying my bill online, I put in my 16 digit promo card...
View ArticleBEWARE OF THE SCAMMERS IN THE WARRANTY DEPARTMENT AND ERRONEOUS CHARGES
I sent off my phone a few months ago for a warranty replacement. The phone was having terrible software issues which left it unusable. On the phone I notified the agent of some stripping on the edges...
View ArticleATT changed my contract from 2 year to month to month plan and now over...
I changed from Sprint to ATT on 11/29/2015. Over the phone I was trying to get the best deal. We went back and forth a number of times eact time the ATT rep coming with more discounts to make me...
View ArticleTrying to SetUp my Prepaid phone bill payment through my Bank
Hi, I am trying to setup my cell number for bill payment under my bank account. While using it, it asking for account number and zip code. I believe, i can get account number through AT & T support...
View ArticleATT app lists one of my phones as out of contract when it's an ATT NEXT plan...
is anyone else having this issue? My family share plan cost went from $160 to $185 because I suddenly lost the $25 mobile share discount on one of my lines. It lists the line as out of contract even...
View ArticleMobile App Purchases
I purchased an couple apps on the Google play store using the "Bill to my ATT account" option. I decide to cancel the purchases, and clicked refund. I got a conformation from Google play that it was...
View ArticleLooking up Cancelled or transferred numbers
Is there anyway I can view what numbers use to be on my account that I have since transferred responsibility or cancled.I don't know what the old numbers are that use to be attached to my account. And...
View ArticleAT&T Has the WORST Customer Service I have ever experienced!
I have been promised on three separate occasions (after an hour long phone call each time) that I would receive a phone call back from them in a day or the same day and on three separate occasions I...
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