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Billing

Hi my name is desiree and I scheduled a late payment to occur tomorrow but I was just informed by my boss that we aren't getting paid for another week or so because of some kind of glitch. Is there any...

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I DONT NEED YOURS DATA PLAN

I do not want your internet because at home I am paying wifi and that's a double billing and the phone is asignacinado my wife and she does not use the internet for not understanding the cellular and...

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Help my bill is more?

Why is my bill so much this month??? I went to kiosk in mall a couple weeks ago she said I was paying too much every month of $106 and said she reduced it to $65 a month now my bill was $111??? Help!

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Grandfathered Nation 450 plan price increase?

I'm still grandfathered into the the old Nation 450 plan with unlimited data, and when I look at my plan details it shows the base rate as $49.99, not the $39.99 it has always been. My bill hasn't gone...

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Payment

I am on a next plan, can I accelerate payment by paying a little bit more than my monthly bill? Thank you.

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Loyalty Reward for User of Mobile Share Value Plan

Next year will be my 20th year with AT&T and I'm trying to find out if anyone knows whether or not AT&T rewards that kind of loyalty or if I should begin looking around for a carrier who does?...

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Switched from prepaid to GoPhone...

I just switched from prepaid to GoPhone yesterday afternoon through chat and have a few questions- I was told that because I still had a balance on my old service I should not "refill" my balance until...

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Burned by misleading sales through Apple website.

I preordered the iPhone 6 and iPhone 6Plus on Apples website to get devices early, I was in my upgrade period and I knew that in order to keep my discounted $15 access on my family share plan had to...

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nothing but billing probs

Do I have to call everytime I have a prob as am tired of calling every couple or few weeks to fix bill and wondering if can email AT&T if have to call??

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Late payment fees

I received a text on dec 22 telling me my bill was due and asking me to press 1 if I wanted to pay. I pressed 1 and immediately got a confirmation that my bill was paid. On Jan 21 I received a text...

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high phone bill

My phone bill is 333 this month when it normal 74 dollars a month. I can't pay 333 all at once

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My bill

I won't be able to the hold bill till the next two weeks.But I will be paying something on the bill weekly.

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Extensions

I was told that I had until the 23rd to pay my phone bill. I woke up with it off. What's going on I don't like that.

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Full Disclosure!

I upgraded my phone on Deember 11, 2014. I purchased the IPhone 6 plus. The salesman Jorge L told me of an added tablet I could get for under a dollar. I thought, great deal. I received my first phone...

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Worst customer service

Who do I complain to. I have just received the worst customer service by AT&T and it's not even funny.

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billing schedule question

I recently left Verizon and jumped into my fiance and his brother's at&t plan, because they already were paying for a 3rd line. I joined on 3 days before the end of the billing period, for which I...

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Non appreciated customer after 10 years

Have been a customer for around 10 years!!!! After my chat today with two people at customer service.. I will now have to find a new carrier for my 4 mobile lines....and yes I told them this, but...

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International Charge?

We're overseas visiting family in Ireland. I've kept my phone on Airplane mode most of the time, but the other night I caught my nieces using my phone to watch YouTube. I freaked out a little and got...

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Do u have to only pay with card

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Asurion deduction

I have been on the phone for countless amount of time both with AT&T and Asurion with no real answer.  After paying for insurance for 3 years on my daughter's iphone4S we recently had to put in two...

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