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Iphone 6 return nightmare!

Sept 12 2014, Iphone 6 launched and decided to order 2 of them and enroll in the ATT NEXT program to keep my current plan intact and not get involved in any contract. I order 1 Iphone6 64GB for myself...

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Data Usage and the additional charges applied in error

Hi, I had an issue with my data usage on my cell phone last month.  My data plan is 4GBs, and one day all of a sudden I received 5 back to back text messages in a timeframe of 10 mins.  The first...

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New account

I just started services beginning of the year and I have a bill that is due for two phone numbers but I only have one number. Why would I be charged a full bill for a number that was just temporary...

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MMS weirdness?

I noticed on my family's current usage that an MMS was sent to the number 21 instead of a regular number. What is this? Does anyone know what that means? I am also seeing texts from 40404. What is...

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data usage

Why the luminia use alot of internet?? Every month my bill is going higher. I use wifi and doesnt count the phone use regular data.. I always have my internet off cause of that. Last month I call and...

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Questions

one question my current bill before I changed my plan to that 30 GB was 163 per month and there was a promo for the 30 gig I think it was $24 why is my bill 326.50?

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Closed accounts in next plan

I closed my sons account in next plan. Can I re-open for iPad in next plan

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about Internet history

Can someone else on my account view my Internet history?

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I want to pay my bill

How can I pay my bill online? They need a passcode and when I search of the passcode they also need a SSN and I don't have it! What can I do?

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iMessage help

My friend lives outside of the country but has an iPhone. If she texts me over wifi does that charge me?

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Why is so hard to move my due date !!!!

I have called and have been on the phone talking to customer service ..Over and over again about moving my due dateAnd what do they do nothing !!!!They have charged me all kinds of feesKept me on hold...

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turning my phone back on

I paid my phone bill this morning but my phone isn't back on yet

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My account

Do I have to pay 1020.00 to resize vice my phone or can I pay the 486.00 then pay the rest

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Horrible customer service from an ATT manager!

My bill became overdue so I paid only the past due amount a few days ago to avoid having my phone turned off. Today my phone was still turned off because I did not pay the current amount due in...

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billing

So I came into one of the AT&T stores last Thursday to go pay my bill after that I got an email me saying my bill has been paid I have the confirmation number. Then today I get an email saying that...

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Another False promise by AT&T

I have been AT&T customer since last 4 years with 2 lines. This Thanksgiving, I decided to add 2 additional lines for my children to my plan. Amazon.com was offering $150 bill credit for each new...

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Bill payment

my payment is due on the 17th but I don't get payed till the 22nd... Would that cause my line to be interrupted and have no service?

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Still waiting for refund 4 months now

I ordered an iPhone 6 plus the night it was released. A week later I cancelled it because the shipping date was a month later and I didn't want the phone. I had to pay $433 for the phone because I'm on...

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Hi

I need to reschedule a payment

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charge for 30 MG of data

Last month I had 15 MG of data while talking to an at@t person on the phone I was told I could 30 MG of data for less than the $163 I was paying for 15 MG. When I got my bill I was charged $225 for 30...

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