How can I get my billing issue resolved?
I recently moved over from another carrier and ported over two numbers into ATT under the next plan. After a month of use, I recieved my first bill and was surprised to see the data rate I am being...
View ArticleCanceling a payment
I was enrolled in auto pay, but it didn't take out the amount I had scheduled to make. So I posted another payment. And simultaneously I get the email for both payments posted. Is there any way I can...
View ArticleGOHONE AIRTIME
Can i use 2 different airtime cards/pins to add time to my phone? i have a friend who got me a $45 dollar card and i need a $60 and there not returnable so i was wondering if i bought a card for the...
View ArticleBilling date
Hi. I need help changing my billing responsibility date from the 1st of the month to the 15th of the month. I get paid w times a month on the 15th and 30th of eacH month my first pay covers my bills...
View ArticleCan i use 2 different airtime cards/pins to add time to my phone?
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View ArticleGreat customer service
I hate having to call the phone company, but tonight was different. A young woman by the name Bosietta, I hope I got her name right, was fantastic!! She took care of everything for me with absolutely...
View ArticleBilling....Bad Customer Service
I received notice from my bank about someone unauthorized accessing my accounts. We decided to stop all actions and change the accounts. I called customer service about this situation on Monday...
View ArticleHow to get paperwork for a ETF contract?
I have canceled a line that AT&T claims has a phone contract still, and is billing me for $125.00.I have paid off the entire bill except for this amount. My company will not pay an ETF unless IÂ can...
View ArticleATT Warranty Phone Lost in Mail
I sent back an ATT defective phone using the label in the box on 9/11/2014. Now it is December 18th and no one can find the phone. USPS said it has been delivered and ATT warehouse said they have not...
View Articlechanging plans
Idk what to do all my phones are to be set on the next plan at 15 dollars a month they still have 2 lines at 40 and this was suppose to be taken care of over a month ago .or lets go back further since...
View Articlewhen will receive my receipt
Hi,I refill my GoPhone plan from website https://www.paygonline.com/websc/refill.htmlI would like to know when will receive my receipt.Thanks.
View ArticleSomeone help or I will pull my hair out.
I am getting really sick of crap. Number one: I have an order on my account that I need cancelled because the stupid website lied to me and said that I would be charged the At&t next program price...
View ArticleBilling payment policy
I just need to voice my opinion. We had our acct suspended and no effort to work with us all. Poor customer service is the leading cause of account closure. Been AT&T customer for many years and...
View ArticlePaying bill
I am trying to pay the balance of my old contract mobile phone and can't get anywhere with that
View ArticleWhy AT&T will fail to be successful
In June of 2011, my wife and I signed up for Uverse and wireless and set it up on auto pay. For over 3 years, we paid the entirety of our bill on time and autonomously. We recently moved, signed up for...
View ArticleNew service...same phone
Ok so I recently just came off a plan with. Smiley member & I'm trying to continue services with AT&T but how much would it cost to just get 1gb in data & regular talk & text?
View ArticleBuying a phone
I see that AT&T has this deal where you can buy a phone with free shipping. Well previously I have asked an AT&T employee if I could buy a new phone. Because mine was broken and I just wanted...
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