Credit
i have a credit on my account that is more than my payment due. Do I submit payment from the credit or will it submit automatically?
View ArticleAT&T lied and refused to honor written commitment!
We are furious. AT&T, in an effort to prevent my wife and I from moving 2 wireless numbers to a competitor offered a rate change and to permit us to upgrade to a newer phone 10 months before the...
View ArticleCongrats, AT&T, you've convinced me to seek a new carrier: A Short Open Letter
Dear Denizens of AT&T,I've been a loyal customer of AT&T for several years, in spite of you being more expensive than others for the services you provide. I've even regularly chosen to pay you...
View ArticleAdding another iPhone
I currently have an individual plan and was going to switch to a family mobile share plan. I was wondering around about how much a month would cost for an iPhone 6 and an iphone 5s
View ArticleBilling concerns
Recently had a phone replaced, still under warranty. Unfortunately, was charged $259 because I was informed the phone replaced had water damage. When initially inquired about replacing the phone, the...
View Article$80 for Activation Fee to add 2-additional services (Cel & a home phone) -...
I've been with AT&T since 2011 and just add 2-phone to my account. To my surprise, I get charges of $80 for Activation Fee to add the 2-additional service (Cel & a home phone)...
View ArticleWell I'm out of the country...
I'm out of the country and my scheduled phone bill transaction did not go through. How can I contact these ATT people so I can handle this problemo?
View ArticleAT&T won't give my deposit back!!!!!!!
I started my AT&T services on Sep 2012. And for some issue, I didn't get my deposit refund in 2013. On Sep 2014, I started to contact AT&T about my deposit refund. At the very beginning, they...
View ArticlePayment
I was trying to reply back too the text about scheduling a late payment & it never let me schedule.. So I had to schedule a hirer payment then I expected through the app, now my phone is off and...
View Articlephone bill
I had unexpected bills come up and won't be able to pay my phone bill till 6 days after it's due. I was just wondering if they will cut my phone off or not?
View ArticleTransferring Contract?
So a family member of mine was interested in buying a phone for me but was worried that they would have to buy it off contract and the only way they could afford it, is if they bought it on contract....
View Article$40 reconnection fee
Last month my phone got cut off because I forgot to pay my bill...I am one month behind plus the current bill...I'm only paying 65 dollars and with d reconnection fee I have to pay 101 dollars d next...
View ArticleBill Credit
Was wondering who could help me with a bill credit, I was suppose to get a Bill credit for signing up for ATT next on my last cell phone upgrades. I made two purchases a LG G3 (4month ago) and iphone 6...
View ArticleEmail address for Randall Stephenson?
I have been contacted by AT&T via email every day this week and have talked with CSR's until I am just below my nostrils with anger. I need the email address for Randall Stephenson, CEO of...
View Articlemy payment arrangement
i am having alot of difficulty with getting any help from anyone with an arrangement i agreed to pay on dec 12, 2014. I am fairly new to att and my account has not had best payment history due to some...
View Articleonline payment issues
I scheduled a payment on 11/17 for $130.44, my account returned the payment for nsf, because my account didn't have overdraft protection. When I learned of this I rescheduled a new payment for a few...
View Articlemy warranty return??
My note 3 had stopped working and it was under warranty. So, at&t sent me a new one that was sent "FedEx". But, I had the phone sent to the at&t store so the transaction would be accounted...
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