Transfer of billing responsibility
There are 3 lines in the account. The primary account holder is my ex-sted-dad, but I have no way of contacting him except over the phone. When I finally reached him yesterday I was able to have him...
View Articlewhy do I have 100$ extra charges plus 10$ taxes?
I have a shared plan of 3 phones .. two smart phones with 30$ 3gb data plan and one flip phone with out internet .. and att is telling me that i have to pay 80$ extra payments for one smart phone and...
View ArticleGrace Period
I've searched my bill and can not find a second date that says anything about "fees will be added after ___" does any one know usually how long after the due date of the bill this usually is, and will...
View ArticlePrimary number change -Billing question
There used to have 4 lines in the account. The primary holder line recently left the U.S and she canceled her line. We have 3 lines in the account right now. My line phone become the primary number. We...
View ArticleSurcharges and other fees, Government fees and Taxes
I am researching my own AT&T wireless bill to better understand ALL the additional fees and charges that, in total, add more than 15% to my monthly bill. I have looked at the AT&T webpage...
View ArticleDeposit Refund -Super Disappointed!
This issue has been killing me for 3 months in which I have called costumer service over 20 times! can you imagine 1 hour each call, and I still cant get my deposit back! 4 of our family plan members...
View Articlemedical hardship plan
I have been in and out tge hospital since April. Does anyone know how I can get a medical hardship? I called the collections deppartment , which they were gracious enough to help me a few times but...
View ArticleAT&T is Charging me for Two Data Plans for the Same Two Devices, And I Cannot...
AT&T never stopped charging me for the two individual iPad plans. Yesterday, I spoke with them for over 2 hours. I was told that there was nothing AT&T could do about correcting the problem of...
View ArticleMBA settlement BOGUS payment
ATT padded my June bill by 92 cents and I just chalked it up to yet another rate hike that is pushing me further from staying with ATT; then I receive my July bill and, low and behold, I receive a 92...
View ArticleApple iOS6 and AT&T data usage overage
It seems that in October 2012 with Apple's new release of iOS 6 there was, or is still a bug. Verizon customers caught it first with data downloads larger than 450MB in some cases, in the middle of the...
View ArticleSmartphone and blocked data?
Over the past year I've had dumphone on my father's family plan. He called AT&T, and asked them to block data on my line inorder to prevent accidental charges. I've decided that it's time to...
View ArticleAT&T are a bunch of crooks
I recently hadn't phone disconnected because of a non-payment,(Just lost track of the billing cycle) So as soon as they turned it off, I paid my bill in full...Now this month I have a additional 40...
View ArticleWhy is my bill so high
My mom has me and my sister on a contract. Just only me and her . Since its two phones, iPhones at that, why is the bill so high. The representative in the AT&T store said our bill will be a $200....
View ArticleBill turned over to collections
This is my fourth or so attempt at reaching someone to try to resolve my issue. On May 11, My husband and I received a letter saying that our account — account number available — had a balance of...
View ArticleBill was supposed be different
When I signed up with ATT it's was 29.95 a month for 1 year then 48.00 after but now I'm getting emails saying 32.76 and 51.00What's going on?
View ArticleNew Admin Fee certainly a violation of term for existing contracts.......
AT&T is definitely violating the terms by charging Administrative fees to existing contracts. I would accept new fees on a new Contract but not on a grandfatherd plan. I called customer rep to...
View ArticleWarning: deceptive employee discount (FAN) policy regarding 2nd line
I recently switched from Verizon to At&t despite hearing about some of the sketchy nickle-and-dime policies employed by At&t. As it turns out I was still caught by one. My employeer offers a...
View ArticleI need to speak with an American agent that can help me
I have been a customer for over 10 years and I have a problem with my bill. I called into ATT yesterday evening and I was connected with a representative in a forgien country that wasted an hour of my...
View ArticleNeed advice for prorated charges
I know that you can't avoid these prorated charges, but when is the best time to change my plans to minimize these charges? My billing cycle ends in 7 days, so will it be best to change my plans when...
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