Internet usage
Can I clear my internet usage? What happens if you go over the limit if you pick a plan?
View ArticleCharge for using VIBER (a VOIP service) overseas with AT&T iPhone?
I know that using my AT&T iPhone overseas leads to expensive international charges. But is that still the case if I use the phone with a VOIP service like VIBER that uses the internet instead of...
View ArticleFees not communicated
I have been an AT&T wireless customer for over two years now, and have been generally pleased with the service I have received. I have been so pleased that I recently added my fiancée to a family...
View ArticleOver-Charged Early Termination Fee (ETF)
So, I had to unfourtantely leave AT&T due to poor service. Their coverage shows excellent service in my Zip Code, which I believe, but my town is full of hills and tall buildings which I believe is...
View ArticleIf I upgrade to a new contract, then cancel within 15 days, will I get...
Let me start off by saying that I get absolutely terrible phone reception from AT&T in both my home and work. I got sucked into the Microcell gimmick, after spending, I'm not exaggerating, at least...
View ArticleDATA USAGE OVERCHARGES WHEN DATA IS SHUT OFF ON PHONE
I have an iPhone 4 that I have had since December. This is the 5th on my plan and one of many Apple products I own. I have been charged overage on data since I had the phone. I paid the charges but...
View ArticleMislead to make a sale
On 6/22/13 I upgrade two lines to the iphone4. Spoke to a rep before hand and was told that with the promotion that AT&T had going on, that there would be no fees for the phones, upgrade or...
View ArticleContract and subsidized prices
Users are locked into strict 2-year contracts when purchasing a new phone at a subsidized price -- say an iPhone for $199.99 instead of the full price of $649.99. This I fully understand; the company...
View ArticleProblem with Latest Bill
Recently, I converted my rate plan to a GoPhone (to save well over $20 a month and get more minutes!) So, I went to my local AT&T store and they issued a new SIM card and moved my number. The only...
View Article8 Lines suspended 2 days after past due? No warning, NOTHING. Horrible...
We have been with AT&T for over 5 years. 8 Lines of service w/ a total bill of around $400 a month. We've always paid our bill and our lines have never been suspended before. Since we split the...
View ArticleI got screwed!
I added a line of service. I got the wireless home phone and had to pay $100 deposit. I decided I didn't want it so I mailed it back. I called them to see how my deposit would be refunded. They said it...
View ArticleTexting from US to France
I accidentally sent and received a few texts from my friend who is currently in France. We both have AT&T Iphones, but it was not on Imessage, it was actual texts we sent. I have an unlimited plan....
View ArticleAT&T is not returning deposits!!!
Hello everybody. I had two accounts with AT&T, they took two deposits one for 500$ and another for 300$. Eventually I decided to to close my accounts as I didn't have any contract obligations. So I...
View ArticleProblem with billing since adding U-Verse
We have had AT&T for our land line and internet for over 10 years. A year ago we added our cell phones and they combined it so we had one bill for all our services. No problem. Then in July of...
View ArticleOnline Chat Conversation...Your thoughts about the resolution?
Thank you for your patience! Your AT&T Representative will be with you shortly.Welcome! You are now chatting with 'Anthony 'Anthony : Hi Jill. Thanks for making a payment today. Allow me to review...
View Articlecharged for shipping on warranty when warranty covered it
I was charged for shipping on warranty when warranty covered it and att is refusing to take the charge off of my account even after admitting it was a mistake on their part they are still telling me...
View ArticleWrong ETF Bill
I cancelled service on my Galaxy S3 after 14 full months of service, but I was billed 225.32. I can't figure out how ATT arrived at this number. My contract says the ETF is $325 - 10*Each full month of...
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