Recently, I converted my rate plan to a GoPhone (to save well over $20 a month and get more minutes!) So, I went to my local AT&T store and they issued a new SIM card and moved my number. The only thing that struck me as odd was that I paid the intial first month's payment on the new GoPhone plan, but I was also billed for the entire amount of the plan I converted from. I tried to email support, but, alas, GoPhone customers are not afforded that perk and the "contact us" page from the GoPhone support page return an error (oh to be a second-clas AT&T citizen). So I turned to the forum for help. Since I cannot acces my old account (or any of the bills in that account), and I do not want to continue being charged for an account that no longer exists, AT&T, what should I do? I typicaly work odd hours so I do not generally have access to my phone to "call technical support". Since email communication was a bust (second class GoPhone citizen), this is the only method I have :/
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