Hello everybody.
I had two accounts with AT&T, they took two deposits one for 500$ and another for 300$. Eventually I decided to to close my accounts as I didn't have any contract obligations. So I closed both of them on 15th of May 2013.
Now, that how it suppose to be according to AT&T.
"If you cancel your account the security deposit is applied to the account balance. After all final charges have posted to the account, any remaining credit balance will be refunded. Cancelled accounts with an eligible credit balance are processed 60 days after the account has been cancelled. Please allow an additional 5-7 business days for the refund check to arrive."
Today is 3rd of August all due dates have passed, representatives in AT&T stores don't know what to say.