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Primary number change -Billing question

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There used to have 4 lines in the account. The primary holder line recently left the U.S and she canceled her line. We have 3 lines in the account right now. My line phone become the primary number. We can not access the old online account, and ATT told us to set up a new online account. However I am also not in the U.S right now, but I will come back at end of July. The problem is I can not pay the bill for last month which is due by July 9th, since I cant access the online account. Is it possible for other line member to go to the att store and pay the bill? Are there anyother options?

 

Thank you!!


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