AutoPay
The AT&T representative at the AT&T store when I got my new phone, put in on what he called the "Next" plan.. I am paying out my phone monthly... I had plans to pay the $200 for the phone and...
View ArticleWhen does the first day of billing start for new mobile online purchase?
I bought a new ATT mobile online. When does first day of billing start? Is on theday ordered/received/phone activation date?
View ArticleScheduled Payment Error
I was assured that my scheduled payment would not go through without action from ME. This assurance came from AT&T customer support, over the phone, when I was having issues with my bill. Now my...
View ArticleBlank text numbers on billing statement.
I'm just going through my recent usage statement online and I see some texts that have been sent/received but there are no numbers listed for them, just a blank space but with a time listed, why is...
View ArticleMIFi Liberate does not track data well - AT ALL
Hello, Hopefully, someone has a solution. I have two MiFi Liberate units on my accounta and while they work well and are reliable, tracking data usage on the is, at best, painful and only a ballpark...
View ArticleBilling
My bill is suppose to be about 99 dollars a month but why does it go up to about 114 dollars?
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Cust Serv is like talking to Cardboard reps...
So a couple months ago I got laid off. I was and still am having trouble making ends meet & unemployment just got cut off. I was doing what I could freelance I.T. work and made incremental...
View ArticleFYI
FYI people. If you are calling AT&T wireless 611 line and a "manager" name BRITTANY answer your call, hang up immediately. She is rude and NOT willing to help your case at all. From what I can...
View ArticleBilling mistake
I have been with att for almost ten years now and I have stayed because even though there are cheaper options out there att has the best quality for price ratio in my opinion. In the nearly ten years...
View ArticleUNFAIR BILLING POLICIES
I HAVE BEEN AN AT&T CUSTOMER FOR OVER 6 YEARS BUT I DECIDED TO CHANGE TO A DIFFERENT CARRIER BECAUSE I NEED TO SAVE MONEY. I PORT MY NUMBERS ON APRIL 6TH W/ MY NEW CARRIER. MY BILL W/ ATT&T...
View ArticleMobile to Mobile
Does the unlimited mobile to mobile feature apply to calls made and received from AT&T only, or for any mobile carriers? Just curious as I seem to be losing a lot of anytime minutes made mostly to...
View ArticleMobile Share Value Plans Information and FAQ
AT&T Mobile Share Value Plans offer a new way to share data on up to 10 devices with no annual service contract while enjoying the nation's most reliable 4G LTE network. No annual service contract...
View Articleearly termination fee for smartphones
What is the early termination fee for a HTC smartphone I have 6 months left on the contract for this line?
View ArticleWork, School and Military Discounts for Wireless Customers
AT&T Premier program offers discounts and other benefits to qualified customers. Q. Where can I find out if I qualify for a discount through my Job, School or Military Service? ...
View ArticlePayment arrangement
So I tried to make a payment arrangement on the phone. The furthest they'd allow me to go was on the 13th of the month. I wanted the 17th because that's my pay day. They said they could do that ONLY if...
View ArticleMobile Share.
Again, you keep claiming usage and no one is downloading videos or using YouTube. I am not paying for inaccurate or dishonest billing.
View ArticleUNFAIRLY SUSPENDED SERVICE!!!!!!
After being a long time customer these people suspended my account. First of all my due date was friday it is now monday!! second for some reason the woman made a payment arrangement with me on an...
View ArticleRegarding my cell phone bill, what does "Dropped call (Flag 9)" mean?
Regarding my cell phone bill, what does "Dropped (Flag 9)" mean?
View ArticleWhy do some of my cell phone calls show a partial phone number (on the bill)?
Why do some of my cell phone calls show only a partial phone number (on the bill)?
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