After being a long time customer these people suspended my account. First of all my due date was friday it is now monday!! second for some reason the woman made a payment arrangement with me on an amount that was not even due yet. I call customer service they are trying to make me pay $40.00 fee and say that they can't do anything unless I pay full balance. The issue is they dont even realize how they cant even accept ownership for the fact that the reason my bill is so freakin high is because of the misinformation they gave me about going out of the country they ended up charging close to $900.00!!!!! I can't believe they wont restore my service. Soooo ready to search for a new provider I can't with these fees and nonsense anymore.
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