My bill is too high
I got my email fir my combined bill for att and direct tv but I wasn't expecting it to be almost 450 dollars..why is it so high gir my first bill...please explain
View ArticleLate payments
If I schedule a late payment and set it for 3 days after it was due because I didn't have the money now will my service be shut off?
View ArticleOverages Charged when I guaranteed they wouldn't be!
I switched to an unlimited plan back on 2/29/2016 and was charged overages of $500 all of the way to 3/12/2016 AT&T case number: *** I was told last week after having to enter a Retail Store for...
View ArticleConfussed
I have just tried to speak with the billing department and this is not the first time it took forever to get help. I have wireless, wi-fi, and direct tv. On the 3rd transfer which was combined service...
View ArticleIf I forward calls from my office phone to my cell phone, do these calls...
Impact of forwarding work calls to my personal cell phone
View ArticleSoftware issues with iPhone 6splus
After Apple replaced my phone due to software issues, I'm having a hard time getting credited for data overages resulting from the faulty phone. I was assured if the phone was replaced I would be...
View ArticleLower my bill
I will be off work due to breaking my foot and my money will be tight for several months due to not being able to work. Is there any plans or programs to lower my bill , I can keep up with the $300...
View ArticleNot happy
My bill has been $101 for years. I took off the road side service to make it cheaper. Then I got a bill for $114. Then $106 this month. I'm not happy with the fluctuation. I don't have service where I...
View ArticleI am being charged for wireless after changing plans. Existing plans not...
I had wireless plan with AT&T. They suggested I change plans for cheaper services. I changed plans twice. They were suppose to cancel old plans. The AT&T representative did not cancel old plans...
View ArticleLate payments
Hi, I missed my late payment promise, and now it's my balance is almost $500 with no service. Is it possible to split the payment into two (the 270 that was promised now and 220 in two weeks) and have...
View ArticleWow! Another AT&T scheme to try and rip us off
So, back in March I had a chat session online to find out what I needed to do for my daughter to use her phone while in Mexico on Spring Break. I know we used to pay $5 to add International calling,...
View ArticleBills
I was out of the country for 6 months and unfortunately paid for a cell phone I never used, is it possible to get any of those bills credited to future bills?
View ArticleMy plan includes rollover, this month my rollover amount did not show up like...
I should have seen rollover data beginning with this months usage summary. I see none when there should be..
View Articleaccount balance
I have cancelled my wireless service (no contract) on March 20,2016. The representative transfer my account to go phone without my notice or approval. Then my on line access to the account is not...
View ArticleBill
I had cancelled my phone plan because I was joining my family's plan. When I canceled my bill was at 0 and now I am being billed 90 dollars. How can I get this fixed. I am being charged for something I...
View Articlewas charged a deposit, and was not suppose to
we had a family plan since back in 2004, we recently went off our daughters plan and got one of just me and my husband, we brought our own phones and they hooked it all up and added on my ipad for $10...
View ArticleTexting number not showing up
Why is a certain number not showing up on my online history or on my phone bill. I know the number is being text to and from because I have seen messages. There are two numbers in that household and...
View ArticleShould I switch my plan on the last or first day of my billing cycle?
I currently have a 6 GB mobile share value plan with two devices. A few weeks ago I was doing some research trying to find a cheaper plan since we use less than 2 GB per month with both devices...
View ArticleDisappointed and unsatified customer
Very disappointed with the way noone would help me with correctly with my bill. Everytime I have called since the 14 th of March I have been disappointed with this company. I tell the customer...
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