Using Plenti Points
Do I have to go to a store to use my Plenti Points to pay my bill? Or can I do it online or over the phone?Thanks!
View ArticlePayment arrangement
I had payment arrangement that did not go threw. I am trying to change payment arrangement date but is saying date can not be changed at this time. How can I change dates
View ArticleWhy? They descriminate!
Attt shut off my cell phone because I was one payment behind and mt next is due on the 11th. I was in a severe car accident and I'm out on disability. I am waiting on my disability check and income...
View ArticleAbout the refill
Good afternoon, I just called the customer services and refill my phone and you took 64.95, then they transfer me to another customer service to set an auto refill, but they took another 64.95. I would...
View ArticleCorporate contact
Has anyone had a problem with their bill and was told by a supervisor that there is no one of higher authority that can solve your billing issue. Been with ATT since Singular days, this is the first...
View ArticleUnified account, wireless and Direct TV
I have tried over and over to get my 2 accounts bundled with at&t wireless and Direct TV so I could get the monthly discount. I have spent hours on the phone with AT&T and it is never resolved....
View ArticleIncorrectly charged for full phone on ATT next
I recently added a line at best buy under the ATT next program. I was told I had 14 days to reurn the phone. I did return the phone within 14 days to Best Buy but my ATT bill has the charge for the...
View ArticleUnexpected charges!
I recently added a line to my cell phone plan, a line for my mom, purchased 2 tablets as well, and changed my data plan. I was told I would be charged x amount with a breakdown of the charges which I...
View ArticleBill date
When I open account my bill due was on day 13 and now it's on day 03 why changed?And the data still on day 13?Also I'm paying too much I'm not happy at all
View ArticleInterrupted service
We have been loyal to ATT for many many years. This is the first time I have been misguided very badly. On 2/2/16 we spoke for over an hour with a representative to get sour billed fixed since it had...
View ArticleCollections
Is there a way to fax or email a PIF letter to AT&T? and how long will it take for it to show that the account was paid and be able to get service with AT&T?
View ArticleAT&T promo card expired. Any way to activate the card?
I am a loyal AT&T wireless customer for more than 10 years. I got a promo card from AT&T for trading in my iPhone. Unfortunately the promo card has expired. I did not realize there would be an...
View ArticleLate payment arrangements made suspension email
Have already made a late payment arrangement. Have confirmation on AT&T app with date & amount. Rcvd. Email stating service was due for immediate suspension although the arranged payment date...
View ArticleBill amount
Why is my Bill so high? I have all the same features as the program through Wal-Mart yet the Bill there is $45 for each person.
View ArticleSomeone else's name on bill??
We just combined our wireless and directv, and signed up for autopay.i just received notice that it was paid. My name is the recipient, the account and amount is correct, but it shows "Henry Blake"...
View ArticleWHy No one is responding from ATT
All ATT Officals and Senior Management,I am deeply concerned and frsutrated with the service you have been providing me for last 13 months. At first your network is not as good to work on certain...
View ArticleBilling
Our phones Will be paid off February15 so will our bill drop or do we need to get different phones?
View Article2 yr contract with
I've recently completed my 2yr contract with a phone on the ATT "NEXT" which also got paid payoff.I thought my bill would be reduce by paying off the phone. But I now see more charges were added to...
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