My overage charges.
I just received my new iPhone 6s yesterday, when transferring my old apps and updated them. I didn't realize it was running up my data to way over my limit. Is there anyway I can be refunded this $15...
View ArticlePayment rescheduled
I made a payment reschedule and know I got a email saying I might get service shut down...Please email me at ( ***** )Francisco [edited for privacy-please do not post personal or unique information...
View ArticleMy bill
I cancelled the auto pay last month but the payment still processed as auto pay. The money is not in the account and won't be till Friday which is why I cancelled the auto pay. Is there anything you...
View ArticleText messages
Why do text messages about my bill and data usage sent to all the phones on my account? Can any of these numbers be deleted from these text messages?
View ArticleRip-off artists
I hope that I have AT&T attention. Back in October we cancelled our service and we were told that the balance that we would owe is around 300 dollars for the previous month. Well, my wife tried to...
View ArticlePayment Plan
I'm so disappointed with AT&T right now! I just tried setting up a payment plan to pay my bill in 2 weeks- After CHRISTMAS and was told AT&T no longer offers this option. No notice was given to...
View ArticleAbsolutley horrible customer service experience
Why does it take way too many calls to both customer support and customer relations to get a problem resolved that was caused by AT&T? Why do I have to waste way too much of my time and money (was...
View ArticleAT&T new policies
I have been a customer with AT&T for 20 years my bills have been in the upwards of $700 plus a month due to a data issue which last month a gentleman and customer relations finally found the...
View ArticleFed up with huge bills
Every month my bill seems to increase if it doesn't start going down soon I'm leaving I believe that I can get a better plan elsewhere but I been with this company for so long I'm somewhat reluctant...
View ArticleDeleted talk usage from you bill
How would I recover deleted calls from the bill ?? My wife has somehow went onto our bill and deleted calls she made from her phone. Online bill
View ArticleWireless stmt
I need copy of last wireless bill for account including #6786540817. Please send to bl_smith@bellsouth.net. When I log onto my account, uverse account only comes up, not wireless. Thanks Bobbi Smith
View ArticleSmartLabel Tracking Service (Phone Return)
My phone was having issues while still under waranty, so the Service Center orderd a new phone for me. I received a replacement device on Sunday, 12/13 and shipped the broken phone back on Wednesday...
View ArticleGot a collection notice from ERC regarding an AT&T account...
I don't HAVE an AT&T account. Thought you might want to know this. They're saying I owe $91.76. I only have a business account (through AT&T) and we have like 50+ phones...
View ArticleHow to block outgoing International Calls
I always have this problem with ATT. Though i blocked the international calling long back. They said they cant block the outgoing international calls, they can just block the incoming international...
View ArticleMy billl
How is it that my bill constantly goes up. I have tried everything with att, inverse and direct tv. I ccnt ever seem to get a reasonable monthly payment. What I pay for phones is outrageous. Come...
View ArticleThere was a stranger on my balcony... called 911
Bad choice.. i was affraid because a stranger was in my balcony, so a .50 charge for calling 911 is costing me $10.45 extra on my bill, because city taxes, fee, surcharge. .. i don't even want to...
View ArticleBlack listing a phone because AT&T made a mistake, 5 of them
My son returned a phone to AT&T and after mailing it his phone was shut off. When we called they said the phone was reported stolen. AT&T had it reported stolen because they did not recieve the...
View ArticlePayment arrangement
I received an suspension notice I made an arrangement for my pass due amount what has change for me to be receiving this notice.
View ArticleBilled for calls I did not receive!
I recently got billed 50 usd extra for incoming calls i did not make when i was travelling internationally.The customer service guys too didnt budge or help me in understanding the problem, forget...
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