Hoping this gets resolved
Just wanted to share that AT&T values a 15+ year customer by compensating them with a $20 credit for being on hold for over 2 hours. The issue is over a $300 + billing error that is still not...
View ArticleCustomer Support
I had a business provided wireless number. I upgraded and switched to AT&T a few months ago. I have left the company. Before leaving I was informed I could simply transfer the billing to my name...
View ArticleCancelled Service - Billing Questions
As soon as I cancelled services, access to my account online was deactivated. My question is, will I now just receive a paper statement in the mail? I cancelled a few days prior to the end of my...
View ArticleCredits
Has anyone else been promised credits for switching to AT&T and still waiting on their empty promises? I switched to them in April from Verizon (switched 3 lines) and here it is Dec 5 and I'm...
View ArticleI think i'm being overcharged
hello, so I got an at&t account on september 19th and i switched to T-mobile on december 1st.On my billing history I can see a billing cycle of just one day (september 19th) which I don't...
View ArticlePast Due Blanace
So I have a past due balance because I used to have AT&T wireless. I have been sent a letter from a collection company for a lesser amount. If I pay the lesser amount to the collection company, can...
View ArticleAhhh screwed up
I was trying to make a late payment arrangement and somehow ended up just making a payment. To make matters worse my friend who I have on my account was the last to make a payment and I processed it...
View ArticlePhone trade in credit
When will I receive the $100 old phone trade in credit to my At&t account?
View ArticleUpgrade fee with next?
I upgraded my wife's line about 5 months ago and liked the next plan. It was very transparent with no fees other than tax and the monthly installment. I just upgraded my line and noticed on my bill a...
View ArticleSuspended service
My phone is currently suspended for non payment. My current charges are due on december 7. Can I pay just the past due charges only after the 7th to reconnect or so I have to pay the total amount due?...
View ArticleLTE wiil it work in Georgia?
LTE wiil it work in Georgia?Xiaomi redmi note 2:2G GSM (B2: 1900 / B3: 1800 / B8: 900)3G TD-SCDMA (B34: 2000 / B39: 1900), WCDMA (B1: 2100 / B2: 1900 / B5: 850 / B8: 900)4G TDD-LTE (B38: 2600 / B39:...
View ArticleDoes anyone else find the experience with AT&T customer service to be...
I just got hung up on by an AT&T rep after spend 27 minutes being transferred around. This is the second time that I have spent a good chunk of time trying to figure out something that should...
View ArticleTransfer billing responsibility
Do I pay an early term fee if I switch billing responsibly to another person. How does the process work to switch it?
View ArticleData charges
WHEN MY ACCOUNT OR DEVICES EXCEED THE CONTRACT 15GB ALLOTTED PLEASE DO NOT ADD ANY ADDITIONAL GB AT THE COST OF $15 PER 1 GB OF ADDED DATA. AS OF THIS DATE DEC 7, 2015, I WITHDRAW MY CONSENT TO ADD...
View ArticleBilling payment
Last week I had set my phone bill that is $310.00 to be autopay on December 15 this morning my phones are off
View ArticleSearching Call History for Specific Number
Is there a way to search the call history on a specific number - going several years back (from 2009 to present)?
View Articlecancel service request not taken care of
I called the end of October and requested my U-Verse service be transferred to our new home therefore cancelling service at the current address. I also requested my home phone, which was a wireless...
View Articleproblems
I just call 611 the customer service representative put me on hold for 10 minutes and then hung up on me. Ive been trying for a year to get my due date changed i have gotten 3 different answers.Ive...
View ArticleOne bill
I now have direct tv, U verse wireless, and AT&T cell phone service! How do I get one Bill?
View ArticleAT&T Unified Billing
Does anyone have a direct number to someone in Unified Billing? I have had DirecTV for 2.5 years and have never had any issues with billing, but I was recently tempted to start a wireless account...
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