Overbilled
I wasOverbilled 15.00 last month and spoke with Dan H an AT T rep who said I would be credited 15,00 this month but I was not.
View ArticleRollover date is such a joke.
Called customer service, they have the worst service EVER! Went to the store to talk to a rep and they didn't help me at all and gave me information that wasn't true. They over charged me. Changed my...
View Article46.xx international charges?
Bill 46.xx higher due to international charge but no international use. How do I get this corrected?
View ArticleOutgoing call number shows up as 000-000-0000
I have some outgoing calls on my call listing that show up as 000-000-0000 and the location says blocked. Why is that?
View Articleadjustments
Just trying to figure out why my bill has an adjustment for a -$100.00 this month? Its nice to pay less but would like to know why we got a adjustment.
View ArticleJane
3 months ago we received a call from Direct TV offering us the chance to have 3 months, August,September, and October with extra channels. We have never found the extra channels and we would like to...
View ArticleCost....
My bill in the system says I'm paying 244$The bill I get every month is 260'sNot seeing something?What brings this up was I was told my bill would drop 20$ last month from now on because I'm a long...
View ArticleBill issue
I think there's something wrong with the current bill. I recently changed my plan to a family plan, and my monthly rate was supposed to be around $120. I just confirmed that the balance for this month...
View Articlepricing?
I need to know what is the price for a at&t cell phone to receive a text from australia on telstra
View ArticleDouble Billed!
I recently merged my Direct TV bill and my AT&T wireless bill. One bill.....what could be simpler, right? Simple until I went online and realized that I currently owe for two months of AT&T...
View ArticleBilling me for owned equipment- legal
Att is billing me for an iPhone 6 which was brought on to the account fully paid. It is unlocked and never was in contract. But still I'm getting charged 25/month. Been trying to clear this up for two...
View ArticleBe aware: Discount vanished after line cancellation, even without contract!
I wanted to cancel a non-contract line from my mobile share plan due to low usage - its my own equipment and I was paying $15 a month + ourages taxes. I called in and the CSR cancelled for me on that...
View ArticleOver billed and lied to.
So upset. I have been trying to get something resolved for over a month now. You told me a certain plan would be $76 and then billed me $176. I am pretty sure I've talked to every person in your...
View ArticleData
If I started of with a 2 gb plan, but a week into the new billing cycle, decided to upgrade to 5gb, is that effective immediately or next month? Also, is the charge/payment of it rolled over to the...
View ArticleInternational Roaming Charges - Poor customer service
We would really appreciate if AT&T turn off the international roaming features by default so user don't get surprising high charges for accidental data usage. I recently traveled to a country where...
View Articlereturned phone lost in the mail.. very common problem!!!!
So, apparently after googling " att phones not being received back by mail", this is a very common problem!!! I upgraded my phone on Sept. 30th, 2015 at Best Buy and had no problem at all at their...
View ArticlePayment arrangment
I currently have a payment arrangement for last months bill, which will soon be paid. However my next bill is coming up right after this one, these last few months my fiancé has had medical problems...
View Articleaccount suspension
Why am i receiving an account suspension warning if i set up a payment for the past due balance online to post on 11/13/15? I double checked and the payment is still set up and cannot be cancelled.
View ArticleI was tricked and now I am upset; will likely leave AT&T
I have been with this company since they acquired Cingular and was one of the customers grandfathered into the unlimited data plan. I recently purchased the 6S and the associate said that not only are...
View Article