Billing payments
I really need to have a phone on can I please set up a biweekly arrangement for my child and I for schooling promise to pay and set up my card for automatic payments of $75.00 every 2 weeks please and...
View ArticleDoes the Unified Billing Dept even exist?
After adding 3 new lines and Direct TV to my exisiting account I was unable to view my bill for 3 weeks due to "changes with your plan." When the bill finally appeared, there were $60 in extra charges...
View ArticleHow to disconnect a phone.
I no longer am using the number ***. I want to disconnect the service to this number. What do I do to make that happen.Kimberly [Edited for privacy-please do not post personal or unique information...
View ArticleWhy is my first monthly bill 80$ higher then the gentleman at AT&T insured me...
so bought the Samsung Galaxy 6 on the next plan and on the 33rd put down 215.00 on the phone the gentleman waiting on me for helping me out says hold on comes back out with a galaxy 4 tablet I said I...
View ArticleBilling inquiries
My bill seems to be off substantially. I added a line for free but never actually got it activated and from what I was told that adding a line was absolutely free so since I haven't gotten a line...
View ArticleNeed to reschedule
I'm scheduled to make a payment of 191.21 todayI only can do and already made a payment of 121.21. I will pay the last 70 $ on Friday the 25th .Thanks
View Articlemonthly contract price
Ref: ***** - I was told that if I had auto refill which I do, my monthly fee would be 40.00 plus tax- not $45.00 plus tax- why am I being charged at the higher rate????adjust my account to reflect what...
View ArticleNew iPhone: Monthly wireless bill change higher than promised by AT&T store...
I've been a long-time AT&T Wireless customer. I recently went to the AT&T Mobility retail store at Stonestown Mall and upgraded to a new iPhone 6. When I was deciding on which phone to get and...
View ArticleOverage notice
I have been out of the country since sept 15. My phone is off, and my SIM card is out. How can I have. An overage? I have a simple go phone and was told I didn't need to purchase data.i am away until...
View ArticlePoor Customer Service
Dear AT&T, As one of your loyal customers since 2001, I called customer service on September 22, 2015 at 4:08 pm regarding an extremely high phone bill.I spoke with three individuals in which the...
View ArticleAlert!
There is an alert on my account saying change of plan,while I have not requested for any change.I do not want any extra charged for any service I have not asked for.RegardsHema [Edited for...
View ArticleA fee
Hi, my phone bills shows a fee for a disconnect fee and my phone hasn't be disconnected.
View ArticleHiden Service fees
I just recently established a two year contract. My service will start once my phone arrives. Will I be randomly charged for my service other than for my plan, line and data overage. I've read Many...
View ArticleCustomer service complaint
Can I please have the contact information for you president or Vice President of customer service. I have a complaint about a "supervisor " Jason S[edited for privacy – please do not post personal...
View Articlemessed up plan
I just changed to uverse and at the same time reupped for my wireless since my contract had expired. I ordered two phones and 2 lines with a 5 gig shred data, unlimited tlak and text. You were unable...
View ArticleNeed old billing statements.
How can I get detailed billing statements from over 2 years ago?
View ArticleBilling Question...
I was billed for my July to August 2015 bill, $36.90. On 09-07-15, I paid $36.90. At that time I should have owed, $0.00. To pay ahead, I made another payment on 09-21-15, $40.00. Now ATT has noted...
View ArticlePayment plan
I have until today for a late payment. I want and need change it for September 30, 2015. It's possible ? Please help me I don't have the money today and I want a guarantee of service until That payment.
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