I was billed for my July to August 2015 bill, $36.90. On 09-07-15, I paid $36.90. At that time I should have owed, $0.00. To pay ahead, I made another payment on 09-21-15, $40.00.
Now ATT has noted my account of having a current credit of $3.10. It appears ATT has "ignored" my payment on 09-07-15 of $36.90. My CURRENT BALANCE should be: $40.00 credit. How do I get this corrected?
Thanks, Tina
PS. I have probably posted this to the wrong forum; however, there was not an appropriate forum choice available. My phone bill is for a "landline phone bill", not a "wireless phone bill."